Senior Tableau Administrator II

Judi Health•Denver, CO

16h•$100,000 - $150,000

About The Position

Judi Health is seeking a highly technical and detail-oriented Senior Tableau Administrator to join its Analytics Platform team within the Analytics organization. The role owns governance, monitoring, performance, and administrative automation for a self-hosted Tableau Server environment on AWS. It requires working knowledge of the underlying server, networking, and authentication architecture to troubleshoot issues and partner effectively with the teams that own those systems. The administrator collaborates with IT/Infrastructure, Information Security, Data Engineering, Product/Engineering, and Client Services to deliver a secure, reliable, and scalable analytics platform for internal reporting and client-facing dashboards embedded in Judi. The role serves as the Analytics subject matter expert for Tableau Server architecture across development, staging, and production environments. It partners with infrastructure and security teams on server operations, identity integrations, audits, and compliance; owns governance and access management; supports embedded analytics; monitors and improves performance and reliability; and automates administration and content releases. The administrator also documents operating standards, advises and mentors colleagues, and ensures adherence to company compliance standards and the Judi Health Code of Conduct.

Requirements

At least 5 years of experience administering Tableau Server in a production environment.
Proficiency in Tableau workbook development.
Strong working knowledge of Tableau Server architecture, including multi-node topology, server processes, upgrades, high availability, and disaster recovery.
Solid understanding of networking fundamentals, including load balancers, reverse proxies, DNS, SSL/TLS certificates, firewalls, and VPCs.
Understanding of authentication and identity integrations, including SAML/SSO, SCIM, and AD/LDAP, and how they apply to Tableau Server.
Familiarity with Tableau Server hosted on AWS and Linux and/or Windows server environments.
Experience automating administration with TSM, REST API, tabcmd, and scripting in Python and/or PowerShell/Bash.
Strong understanding of Tableau governance, including site/project design, permissions, row-level security, and content management.
Proficiency in SQL, including querying the Tableau repository for monitoring and auditing.
Strong written and verbal communication skills, including the ability to produce clear runbooks and documentation and explain technical concepts to non-technical stakeholders.

Nice To Haves

Tableau Server Certified Associate or Tableau Certified Administrator certification.
Experience with Tableau embedded analytics, including Connected Apps, JWT, and Embedding API v3.
Hands-on experience installing, upgrading, or configuring Tableau Server deployments.
Familiarity with Infrastructure as Code, such as Terraform or CloudFormation.
Experience connecting Tableau to Snowflake, including OAuth, key-pair authentication, and private connectivity.
Experience with the Tableau Migration SDK or large-scale content migrations.
Familiarity with CI/CD concepts, GitHub workflows, and ITIL/change management processes.
Experience in a PBM, health plan, or healthcare environment, including familiarity with HIPAA, SOC 2, or HITRUST requirements.
Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.

Responsibilities

Serve as the Analytics subject matter expert on Tableau Server architecture across development, staging, and production, partnering with IT/Infrastructure on installations, upgrades, patching, and capacity planning.
Apply knowledge of multi-node topology, high availability, backup and restore, and disaster recovery to inform infrastructure decisions and validate upgrades and recovery tests.
Use knowledge of AWS hosting, Linux/Windows environments, load balancers, reverse proxies, DNS, SSL/TLS certificates, firewalls, and VPCs to diagnose issues and escalate them to owning teams.
Partner with IT and Information Security on authentication and identity integrations, including SAML/SSO via Okta or Azure AD, SCIM, and AD/LDAP, and troubleshoot access and login issues.
Partner with Data Engineering on secure Snowflake connectivity and resolve connection-related issues.
Support security audits, vulnerability remediation, and analytics-platform compliance requirements such as HIPAA, SOC 2, and HITRUST.
Own the Tableau governance model, including site and project structure, permissions, groups, and least-privilege access patterns.
Design and enforce row-level security and data access controls for internal and client-facing content.
Manage content certification, naming conventions, stale-content cleanup, and licensing and seat allocation.
Maintain documentation of the permissions model, access requests, and audit trails.
Partner with Product/Engineering and Client Services to ensure embedded Tableau content in Judi and client-facing portals is secure, performant, and correctly permissioned for each client.
Use knowledge of Connected Apps, JWT-based authentication, and embedding APIs to troubleshoot embedded authentication, session, and permissions issues.
Monitor platform health using Tableau Resource Monitoring Tool, Admin Insights, and queries against the Tableau repository (PostgreSQL).
Diagnose and resolve performance bottlenecks involving server processes, extract refreshes, backgrounder queues, and data source connections.
Triage and resolve production incidents, including outages, refresh failures, and authentication or access issues, coordinating across partner teams.
Report on platform usage, adoption, performance, and reliability, and drive actionable remediation plans.
Automate administrative tasks using TSM, the Tableau REST API, tabcmd, and Python (Tableau Server Client).
Support and automate content promotion from development through staging to production, including CCB/ITIL change processes and GitHub-based workflows, in partnership with the Analytics Platform team.
Use the Tableau Migration SDK and related tooling to support content migrations between sites and environments.
Create and maintain runbooks, standards, and playbooks for upgrades, incident response, access provisioning, and environment management.
Serve as the technical subject matter expert for Tableau Server across Analytics, IT, and Engineering.
Partner with Data Engineering on data source connectivity, extract strategy, and Snowflake performance and cost considerations.
Mentor analysts and developers on platform best practices, performance-conscious design, and governance standards.
Ensure adherence to company compliance standards, report noncompliance, and adhere to the Capital Rx Code of Conduct.