Tableau BI Administrator

Smart IMS•Hartford, CT

20h•$50 - $80•Hybrid

About The Position

As a Tableau BI Administrator, you will be responsible for administering, supporting, monitoring, and optimizing enterprise reporting and analytics platforms. This role focuses on Tableau Cloud administration, Azure SQL database support, data validation, incident management, troubleshooting, user support, and ensuring the availability and performance of critical business intelligence solutions. The ideal candidate will possess strong experience in Tableau administration, enterprise reporting platforms, Azure data services, SQL troubleshooting, and analytics operations. You will work closely with developers, analysts, architects, integration teams, and business stakeholders to maintain reliable reporting environments and resolve complex platform and data-related issues.

Requirements

5+ years of experience administering and supporting Tableau Cloud in enterprise environments.
Strong experience supporting enterprise reporting, analytics, dashboards, and business intelligence platforms.
Experience managing Tableau users, groups, permissions, security roles, subscriptions, schedules, and environment administration.
Strong SQL skills with experience working with Azure SQL Database or similar relational database platforms.
Experience investigating reporting issues, validating data, and resolving data quality concerns.
Experience supporting database performance monitoring, query optimization, and connectivity troubleshooting.
Knowledge of Salesforce data structures, objects, fields, relationships, data access models, and reporting capabilities.
Experience managing user access, roles, profiles, permission sets, sharing rules, and related administrative functions.
Strong analytical, troubleshooting, critical thinking, and problem-solving skills.
Experience supporting enterprise platform operations, incident management, and production support activities.
Ability to engage effectively with software vendors and third-party support organizations when escalating issues.
Experience working through all phases of the Software Development Life Cycle (SDLC).
Experience creating and maintaining technical documentation, support documentation, and operational procedures.
Ability to establish and promote platform administration best practices and governance standards.
Experience supporting architecture discussions, solution design reviews, work estimation, and resource planning activities.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent written, verbal, and interpersonal communication skills.
Ability to work independently, drive initiatives from requirements through implementation, and mentor team members.

Nice To Haves

Experience with Azure Data Factory (ADF) is preferred.
Experience supporting MuleSoft Runtime Fabric (RTF) and MuleSoft integrations is preferred.
Experience working with Salesforce reporting environments and analytics platforms is preferred.
Experience with Microsoft Azure services and cloud platforms is preferred.
Experience providing technical guidance, knowledge sharing, and training to team members is highly desirable.

Responsibilities

Administer Tableau Cloud sites, projects, users, groups, permissions, security settings, and environment configurations.
Monitor platform health, scheduled jobs, extract refreshes, subscriptions, and reporting workloads.
Troubleshoot Tableau performance, connectivity, access, and reporting issues.
Support report developers, data analysts, and business users with platform-related requests and challenges.
Manage report deployments and promotions across development, testing, and production environments.
Support and troubleshoot Azure SQL Database environments used for enterprise reporting and analytics.
Investigate reporting discrepancies and perform data validation and reconciliation activities.
Monitor database connectivity, query performance, data refresh schedules, and reporting processes.
Assist with SQL and SOQL troubleshooting, analysis, and optimization efforts.
Monitor and support Azure Data Factory pipelines and data integration processes.
Troubleshoot data load failures, integration issues, and data quality concerns.
Identify root causes of reporting, database, and integration-related incidents and support resolution activities.
Collaborate with development, database, and integration teams during deployments, upgrades, and incident response efforts.
Support MuleSoft Runtime Fabric environments and integrations impacting reporting platforms.
Create and maintain operational procedures, technical documentation, and support guides.
Contribute to platform governance, monitoring, performance tuning, and continuous improvement initiatives.