Senior Systems Technician
About The Position
Lanteris Space Systems is seeking a highly skilled and experienced Senior Systems Technician to manage, maintain, and optimize all electronic security systems within the Global Security Operations Center (GSOC). This role is based onsite in our Palo Alto, CA location. This role is responsible for ensuring the reliability, compliance, and performance of integrated security platforms, including access control, alarm monitoring, and video surveillance systems. The ideal candidate brings deep technical expertise, strong troubleshooting skills, and the ability to coordinate effectively with internal stakeholders and external contractors. This role is critical to maintaining the operational integrity and compliance of all GSOC-managed security systems. The successful candidate will play a key role in ensuring a secure, reliable, and scalable security infrastructure.
Requirements
- Must be a US Citizen with the willingness and ability to obtain a government security clearance
- Minimum of 8 years of hands-on experience with enterprise security systems in a GSOC or similar environment
- Bachelor’s degree, four additional years of experience may be substituted for a degree
- Proven experience with: Access control systems (e.g., ProWatch or equivalent)
- Proven experience with: Alarm monitoring systems (e.g., MAS Mastermind, DMP, or equivalent)
- Proven experience with: CCTV/video management systems
- Knowledge of Honeywell security platforms or equivalent
- Experience managing United Laboratories-certified systems and compliance requirements
- Solid understanding of networking fundamentals (TCP/IP, IP devices, troubleshooting)
- Ability to read and interpret technical diagrams and system schematics
- Ability to be on call
- Ability to travel to local offices as well as overnight domestic travel
Nice To Haves
- Certifications in security systems or electronics (e.g., Lenel, Honeywell, or equivalent)
- Basic knowledge of cybersecurity principles related to physical security systems
- Project management experience
- Advanced troubleshooting and problem-solving skills
- Strong organizational and documentation abilities
- Effective communication with technical and non-technical stakeholders
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and commitment to system integrity
Responsibilities
- Oversee daily operation and maintenance of security systems, including: MAS Mastermind Monitoring System, ProWatch badge/card access control system, DMP alarm panels, Honeywell access control panels, CCTV and video management systems
- Monitor system health and performance; proactively identify and resolve issues
- Perform system upgrades, patches, and firmware updates
- Serve as the technical escalation point for GSOC operators
- Ensure continuous functionality of monitoring platforms and alarm response systems
- Support incident response by providing system data, logs, and technical expertise
- Maintain and manage UL certification requirements and renewal processes
- Ensure systems meet regulatory, corporate, and industry standards
- Maintain accurate system documentation, diagrams, and audit records
- Interface with third-party vendors, integrators, and service providers
- Schedule and oversee maintenance, installations, and repairs
- Ensure contractor work complies with security policies and technical standards
- Support design, deployment, and commissioning of new security systems
- Participate in system expansions, upgrades, and integration projects
- Validate system performance post-installation
- Administer user access levels, permissions, and badging systems
- Conduct audits of access control systems and user activity
Benefits
- paid time off
- health and welfare insurance
- 401(k)
- incentive eligible
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What This Job Offers
Job Type
Full-time
Career Level
Senior
