Senior Systems Technician
About The Position
At Vector Security, we are looking for a Senior Systems Technician who embodies our values of thinking big, doing the right thing, and making a difference every day. This role involves the installation of complex commercial solutions, including wired and wireless systems. You will also gain a basic understanding of access control and video surveillance systems, troubleshoot complex systems and network issues, and work with basic integration. As a Senior Systems Technician, you will serve as a mentor to junior technicians, sharing technical knowledge to enhance individual and branch capabilities. We offer great benefits, a competitive salary, and growth opportunities.
Requirements
- High School Diploma or equivalent.
- Valid driver’s license with an acceptable driving history.
- Must be able to effectively communicate with various individuals professionally to provide superior customer service.
- Must be able to understand technical functionality of various systems learned online and/or via hands-on instruction.
- Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.
Nice To Haves
- 3 – 5 years of industry experience.
- Minimum of 2 years of life safety and home automation equipment experience.
- ESA Certified Alarm Technician Level 2 or equivalent.
Responsibilities
- Complete installation of various types of security systems, including wired and wireless systems, with minimal supervision.
- Troubleshoot more complex systems and network issues and work with basic integration.
- Run and fish wires in a concealed manner.
- Set up and communicate system functionality to customer and answer questions.
- Keep job site clean & organized so work can be performed in the safest manner possible.
- Employ basic logic skills to move an issue to resolution.
- Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
- Train and mentor entry-level and level 1 technicians on package and / or less complex systems.
Benefits
- Competitive compensation with incentive eligibility
- Medical, dental and vision coverage
- Company paid life and AD&D insurance.
- Company paid short- and long-term disability.
- Voluntary benefit products
- 401k retirement savings plan
- Flexible Spending Account
- Paid time off
- Tuition reimbursement
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
