Senior Systems Software Engineer

Oracle • Nashville, TN

4d

About The Position

Designs and delivers features for provisioning, onboarding, and platform services, owning small-to-medium components end-to-end. Performs cross-layer debugging across kernel and user space, firmware interfaces, and hardware signals to identify root causes and mitigations. Monitors and tunes performance, capacity, and error budgets for owned services or drivers, adding observability and guardrails. Enhances automation for fleet operations and improves CI/CD, validation, and conformance tests. Participates in schematic and board reviews to identify firmware and software implications, and supports early bring-up with targeted diagnostics.

The role develops system software and tooling for managing, monitoring, and provisioning servers, storage, networking, and GPU subsystems in a hyperscale environment. It independently develops and deploys automation for hardware provisioning and server onboarding, integrates and validates system firmware with hardware, and collaborates on platform bring-up, firmware updates, diagnostics, and cross-layer debugging. The engineer diagnoses issues across software, firmware, and hardware in DevOps and incident response contexts to maintain reliability and availability, working with platform engineering, operations, firmware development, silicon and board vendors, and data center teams.

The position also designs and implements software features, APIs, testing, quality assurance, logging, monitoring, and observability; reviews code; troubleshoots software and integration issues; and contributes to architecture-aligned performance and scalability improvements. It supports customer issue resolution and product maintenance, follows secure coding practices and development standards, and performs maintenance and testing for system upgrades and patches. The engineer independently plans and manages work, collaborates across teams, addresses issues, shares knowledge, and recommends process improvements.

Responsibilities

• Design, develop, and maintain standard and non-standard system software modules for managing, monitoring, and provisioning servers, storage, networking, and GPU subsystems in a hyperscale environment.
• Independently design, develop, and deploy software layers and tooling to automate hardware provisioning and server onboarding at fleet scale.
• Integrate and validate system firmware with hardware components.
• Collaborate on platform bring-up, firmware updates, platform-level diagnostics, and cross-layer debugging.
• Diagnose and resolve issues across software, firmware, and hardware to maintain reliability and availability.
• Work with platform engineering, operations, firmware development, silicon and board vendors, and data center teams on hardware bring-up, provisioning, and lifecycle operations.
• Design software solutions, analyze requirements, develop features and enhancements, and document software designs and code.
• Follow and recommend improvements to software development lifecycle practices.
• Lead code reviews in designated areas and help improve code quality.
• Debug and troubleshoot software issues, develop fixes, and implement functional and non-functional testing, quality assurance, error logging, monitoring, and observability.
• Profile and optimize performance, and troubleshoot API functionality and integration.
• Implement API versioning, lifecycle, and interoperability strategies.
• Design and develop software aligned with predefined system architecture, and collaborate with team leads to review architectural alignment.
• Implement performance optimization and scalability strategies.
• Collaborate on customer issue resolution, provide technical guidance when needed, and recommend product enhancements based on feedback.
• Investigate and troubleshoot product maintenance issues and work toward short- and long-term solutions.
• Follow development practices, coding standards, secure coding practices, and broad code acceptance criteria.
• Perform periodic system maintenance and testing, including upgrades and patches for critical vulnerabilities.
• Improve automation, testing, and debugging to support service and product availability, health, support, and reliability.
• Manage work, timelines, and deliverables; prioritize and adapt plans as resources or timelines change.
• Collaborate across teams, understand stakeholder and customer needs, and contribute to knowledge sharing and continuous improvement.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short-term and long-term disability
• Life insurance and AD&D
• Supplemental life insurance for employees, spouses, and children
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off, including flexible or accrued vacation depending on eligibility
• 11 paid holidays
• Paid sick leave
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal benefits
• Voluntary auto, homeowner, and pet insurance
• May be eligible for bonus and equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed