Senior Systems Service Specialist/Engineer
Schneider Electric•Richmond, VA
•Onsite
About The Position
As a Senior Systems Service Specialist/Engineer, you will be the trusted technical expert on-site, supporting installation, commissioning, and ongoing service of complex automation systems. You’ll ensure reliable system performance while delivering a strong customer experience.
Requirements
- Degree in Engineering or diploma in Engineering Technology or other related disciplines such as Computer Science or Process Control.
- 5 + years of related experience, including industry knowledge
- Minimum of 3+ years’ hands on experience with Foxboro DCS.
- Experience with HMI software, PLC’s, DCS system and field instrumentation.
- Strong collaboration and communication skills
- Ability to travel over 60% in the BC region
Nice To Haves
- Experience with Triconex, Modicon and Wonderware systems
Responsibilities
- Install, start up, and commission systems at customer sites
- Troubleshoot and resolve issues across hardware, software, and networked systems
- Perform preventative maintenance and system upgrades
- Develop upgrade plans and ensure systems are up to date
- Lead testing activities, including Factory Acceptance Testing (FAT)
- Take technical ownership of projects, from specification through commissioning
- Train customers on system operation and maintenance
- Act as the main technical contact for customers and support sales when needed
- Identify performance gaps and recommend improvements
Benefits
- flexible work arrangements
- paid family leaves
- pension matching
- well-being programs
- holidays & paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
