Senior Systems Operations Engineer

Wells Fargo & Company • Chandler, AZ

1d • Hybrid

About The Position

Wells Fargo is seeking a Senior Systems Operations Engineer that will be part of the Archiving and Compliance Operations team who are the administrators of the electronic communications systems of record for regulated data at Wells Fargo. This role will ensure the successful ingestion of regulated data and exporting of the data to the Wells Fargo system of record. The team supports and administers both cloud and on premise-based applications and infrastructure. This team specializes in gap identification, analysis, reporting, and remediation. The team routinely interfaces with eDiscovery, regulatory adherence partners, Legal, HR, and regulated lines of businesses.

Requirements

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 4+ years supporting production Windows Server 2016 or newer
• 3+ years of experience supporting complex enterprise production applications.

Nice To Haves

• PowerShell experience or equivalent experience automating common repeatable tasks
• Experience supporting SAAS applications.
• Microsoft cloud experience
• Enterprise level production support of messaging applications such as Exchange, Microsoft Teams, Cisco Jabber, Broadridge, etc.
• Working knowledge of SDLC processes

Responsibilities

• Participate in managing all installed systems, on premise infrastructure and SaaS solutions within the Systems Operations functional area.
• Contribute to increasing system efficiencies and lowering the human intervention time on related tasks.
• Review and analyze moderately complex operational support systems, application software, reporting and system management tools to ensure the highest levels of systems and infrastructure availability.
• Collaborate with vendors and other technical personnel for problem resolution and root cause analysis.
• Lead and participate in team efforts to meet technical deliverables while leveraging solid understanding of technical process controls or standards.
• Validate all electronic communications are captured and archived into the Wells Fargo system of record while adhering to best practices around risk and controls, and all applicable regulatory standards.

Benefits

• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
• They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
• There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed