Senior Systems (Network) Administrator at SUNY Onondaga Community College
About The Position
SUNY Onondaga Community College, located in Syracuse, NY is currently recruiting for a Senior Systems (Network) Administrator. The Senior Systems (Network) Administrator works within the ITS Department, and reports to the Assistant Director of Enterprise Infrastructure. This position provides quality service and responsive end-user support, to college employees and students, related to IT enterprise infrastructure, including administration of servers, Active Directory/Entra, cloud infrastructure platforms and application suites, security, virtualization platform system, network services, data storage, backup/recovery, and disaster recovery. This position is part of a service team working in collaboration with the ITS infrastructure team and front-line support teams and is responsible for ensuring a highly reliable, available, and secure technology environment that supports academic, administrative, and student computing for the College.
Requirements
- Bachelor's degree from a regionally accredited college or university or foreign equivalency and at least five (5) years of hands-on technical expertise in the areas stated in this position guide.
- OR Associate degree from a regionally accredited college or university or foreign equivalency and at least 9 years of hands-on technical expertise in the areas stated in this position guide.
- Experience in providing customer services.
- Windows Server and Linux Server.
- Active Directory and related services, Domain Group Policy.
- DNS, DHCP, NTP (in Linux and Windows).
- VMware virtualization platform.
- Microsoft SharePoint/OneDrive, Microsoft 365 suite, Teams, Microsoft Configuration Manager (SCCM), and Intune/MDM.
- Microsoft Entra (Azure) and AWS.
- Scripting for automation.
- Proven ability to successfully operate within a customer service framework.
- Proven ability to successfully complete multiple projects within scope, budget, and schedule.
- Experience with operational change and problem management procedures.
- Ability to work independently, as well as in and embrace a team focused environment.
- Excellent interpersonal and customer service skills.
- Flexibility to adapt and thrive in a progressive and changing work environment.
- Ability to provide occasional off-hours support.
Nice To Haves
- Three (3)+ years experience with Linux server administration.
- Knowledge and experience in project management principles and practice.
- Bilingual in Spanish & English. Bilingual in English and other languages will be considered.
Responsibilities
- Planning, testing, implementing, monitoring, and maintenance of the following, across the enterprise: Servers (Windows & Linux), Directory services, managing accounts, Infrastructure services, such as DNS, DHCP, NTP, Security and vulnerability management, Microsoft Azure/Entra/365 enterprise productivity suite and MDM, Cloud infrastructure platforms and services, Virtualization platform, including hosts, vSAN, vNetwork, and VM's, Data storage in SAN environment, Backup and restoration of servers and systems, and disaster recovery, Authentication, encryption, certificate management.
- Document configurations and manage change processes.
- Act as a conduit to support various campus services and enterprise applications in collaboration with other departments and vendors.
- Establish and maintain relationships with external suppliers and contractors.
- Position is on-call and requires remote or on-campus technical support outside of standard business hours.
- Provide backup coverage to other IT staff.
- Other duties as assigned by members of the ITS Leadership Team within scope of job duties.
Benefits
- New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).
- Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
- Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
