Senior Systems Engineer - Network Engineering (On-Call Rotation & Hybrid)

FactSet•Norwalk, CT
•$110,000 - $135,000•Hybrid

About The Position

FactSet’s Network Engineering team is responsible for designing, implementing, automating, troubleshooting, and maintaining network systems across the enterprise. The environment includes LAN, WAN, SAN, wireless, GTM/LTM, DNS, cloud networking, and market data systems. Engineers may need to quickly become familiar with different technologies, develop subject-matter expertise, resolve issues, and implement solutions across a broad range of initiatives. The role offers a challenging opportunity to provide high-quality service to internal and external clients. The position includes designing and maintaining network systems that integrate with clients, market data vendors, and FactSet’s internal networks; monitoring network performance; documenting systems and procedures; collaborating with cross-functional teams; providing technical support; and training junior network engineers. The engineer participates in a weekend on-call rotation and provides after-hours support when required.

Requirements

  • At least 5 years of experience in a network engineering role.
  • In-depth understanding of network protocols, technologies, and tools, including BGP, EIGRP, OSPF, VLAN, STP, MLAG, TCP/IP, multicast, VXLAN/EVPN/CloudVision, Wireshark, Coralogix, and gNMI.
  • In-depth knowledge and expertise in application/network load balancers.
  • Experience with network equipment from vendors such as Cisco, Arista, and Juniper.
  • Broader understanding of cloud computing technologies such as AWS and Azure.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot and isolate technical issues efficiently.
  • Ability to collaborate with technical and non-technical internal and external stakeholders.
  • Ability to work independently, manage multiple projects, and meet deadlines.
  • Participate in a weekend on-call rotation and provide after-hours support when required.

Nice To Haves

  • Financial industry experience and/or a background in a large enterprise network.
  • Experience designing, implementing, and maintaining large multicast networks.
  • Competence in programming languages and/or scripting.
  • Familiarity with network operating systems such as IOS, IOS-XE, EOS, and F5/tmsh.
  • Familiarity with NSX, Infoblox, and Linux.
  • Understanding of modern data center stacks.
  • Understanding of public cloud, private cloud, and hybrid network architectures.
  • Experience designing, implementing, and maintaining networks.
  • Experience building, leading, or mentoring a team.
  • Bachelor’s degree in computer science, information technology, or relevant industry certifications such as CCNP or CCIE are desired.

Responsibilities

  • Design, implement, and maintain network systems that integrate with clients, market data vendors, and FactSet’s internal networks.
  • Monitor and analyze network performance, troubleshoot issues, and recommend improvements to performance and reliability.
  • Develop and maintain network documentation, including diagrams, configuration files, and operational procedures.
  • Collaborate with cross-functional teams and stakeholders to integrate technologies and applications into FactSet’s network infrastructure.
  • Provide technical support to internal and external stakeholders and clients, resolving network problems in a timely and efficient manner.
  • Train and mentor junior network engineers.
  • Participate in the weekend on-call rotation and provide after-hours support when required.
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