Senior Systems Engineer

Healthcare Outcomes Performance Co. (HOPCo) • Phoenix, AZ

5d

About The Position

The Senior Systems Engineer will lead and participate in the development of enterprise-level direction and strategy for the Server/Network infrastructure. This role involves researching and evaluating current and emerging technologies, performing architect duties, and ensuring effective technology solutions. The engineer will manage a complex network infrastructure, including firewalls, switches, and access points, and will be responsible for designing, implementing, and maintaining these systems. Additionally, the role requires advanced troubleshooting, planning for disaster recovery, and providing project management documentation.

Requirements

• Bachelors Degree required
• Industry Standard Technical Certifications (Cisco, Microsoft, VMware, ITIL)
• 5-10 years of experience in systems and network engineering, IT, or a related field.
• Strong knowledge of systems and network engineering principles, methodologies, and tools.
• Proficiency in Microsoft Server Operating System(s) - Administration, Configuration, and Support.
• Experience with Networking Protocols, Hardware, and Infrastructure, such as Cisco/Meraki, Fortinet, Juniper, or Aruba.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong interpersonal and communication skills, with the ability to work effectively in a team environment.
• Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously.
• Familiarity with industry standards, regulations, and best practices.
• Willingness to learn and adapt to new technologies and methodologies.

Responsibilities

• Leads and participates in development of enterprise-level direction and strategy applicable to the Server/Network infrastructure; researches and evaluates current and emerging technologies and methodologies and makes recommendations for technology initiatives to meet HOPCo network needs.
• Performs Server/Network architect duties and participates in strategic planning to ensure effective technology solutions; analyzes capacity and forecasts growth requirements; monitors technology and industry trends and works closely with technology stakeholders to evaluate the uses of emerging technology to meet long-term business and operating strategies; participates in the evaluation of new technologies to determine their functionality, consistent with: HOPCo technology standards; interoperability, reliability and availability; supportability and expected return on investment; recommends hardware, software and communication media upgrades and enhancements to meet long-term needs; participates in lifecycle replacement planning processes.
• Serves as administrator for a large, complex, multi-segment, wired and wireless network infrastructure, including Firewall, Switches, and Access Points and internet connections; designs, develops, installs, integrates and maintains the infrastructure incorporating multiple technologies, components, protocols and vendor products and systems; establishes network standards, including naming conventions and address protocols; utilizing a variety of software and tools, monitors and analyzes network traffic and capacity utilization to achieve optimal performance and availability; analyzes data to identify and resolve reasons for communications bottlenecks.
• Provides lead engineer direction and guidance and manages Server/Network upgrades and conversions; develops and recommends Server/Network contingency and disaster recovery plans; develops specifications for Server/Network hardware, software and cabling upgrades and enhancements; participates with the IT Leadership to evaluate and recommend network and systems hardware and software; develops and recommends cabling and connectivity standards, uses and levels.
• Evaluates and recommends software, tools, and utilities to aid in monitoring and managing network performance and security; develops and maintains network documentation and reference tools.
• Performs advanced troubleshooting on network hardware, software, and connectivity problems; performs third-tier problem resolution.
• Innovate and design new internal solutions that allow us to scale
• Troubleshoot third level technical support and systems administration tasks as escalated by Help Desk and partner teams.
• Plans, designs, configures, implements, maintains, and supports server hardware and software, and server management tools
• Strategic planning, disaster recovery, and redundancy
• Provides detailed project management documentation for all major projects and strategic plans.

Benefits

• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match (Part-time employees included)
• Employee Assistance Program that is available 24/7 to provide support
• Employee Appreciation Days
• Employee Wellness Events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior