Senior Systems Engineer

Sony Pictures Entertainment•Culver City, CA

1d•$120,800 - $150,000

About The Position

Sony Pictures Entertainment is seeking a hands-on Senior Systems Engineer to engineer and modernize its enterprise Microsoft 365 environment as part of the Identity and Workforce Technologies team. The role owns critical Microsoft 365 services and advances platform security, governance, automation, reliability, and emerging AI capabilities, including Microsoft Copilot. The engineer will identify opportunities to modernize technology, eliminate manual processes, and improve the digital workplace through automation and contemporary engineering practices. The role works with engineering and technology teams across Identity and Workforce Technologies, Infrastructure, Security, IT Operations, and business groups. It contributes to platform strategy, technical roadmaps, engineering standards, and medium- and large-scale projects, from planning and design through implementation and operational readiness. The engineer is also a senior escalation point for complex platform issues and participates in after-hours and on-call support as needed. The anticipated base salary is $120,800–$150,000. The position may also qualify for an annual incentive and/or comprehensive benefits. Actual salary depends on factors including qualifications, relevant experience, education, certifications or licenses, and, where applicable, location.

Requirements

8+ years of experience in IT infrastructure, systems engineering, cloud engineering, or related technology roles.
5+ years of hands-on experience engineering, administering, and supporting Microsoft 365 in an enterprise environment.
Strong technical experience with Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive.
Experience with Microsoft Entra ID, identity and access management, and cloud security fundamentals.
Experience with Microsoft Intune and endpoint management technologies.
Experience with email security technologies, including Proofpoint or comparable solutions.
Hands-on experience with Microsoft Graph API, Terraform, scripting, or related automation and infrastructure-as-code technologies.
Strong troubleshooting and problem-solving skills, including resolving complex production issues and conducting root cause analysis.
Understanding of enterprise cloud infrastructure, identity and federation services, security, governance, and operational best practices.
Experience contributing to technical projects and collaborating across engineering and technology teams.
Strong communication skills and technical judgment, and the ability to work independently while taking ownership of results.

Nice To Haves

Experience with Microsoft Power Platform and workflow automation.
Experience implementing infrastructure-as-code, configuration management, or automated platform administration.
Familiarity with Microsoft Copilot, AI-enabled productivity tools, or emerging Microsoft 365 capabilities.
Experience improving M365 security, governance, compliance, or platform architecture.
Experience supporting Microsoft 365 in a large, complex, or global enterprise environment.
Programming or advanced scripting experience.
Familiarity with Unix or Linux systems concepts.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
Experience in media, entertainment, or another technology-intensive industry.

Responsibilities

Design, implement, manage, and continuously improve Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Power Platform.
Improve Microsoft 365 platform performance, reliability, scalability, security, and employee experience.
Drive modernization across M365 architecture, security, governance, and service delivery; evaluate new capabilities, including AI and Microsoft Copilot, for business value.
Contribute to platform strategy, technical roadmaps, and engineering standards.
Design and implement automation to simplify administration, improve consistency, and reduce repetitive work, using Microsoft Graph API, Terraform, scripting, and infrastructure-as-code practices.
Develop reusable engineering solutions and standardized processes, and evaluate tools and approaches that improve operational efficiency, scalability, reliability, and performance.
Engineer and maintain secure Microsoft 365 configurations aligned with enterprise security policies and governance requirements.
Support identity and access capabilities, including Microsoft Entra ID, federation services, and related security controls.
Partner with security and infrastructure teams to identify, assess, and remediate platform vulnerabilities and risks.
Support Microsoft Intune, endpoint management, and related security capabilities, and contribute to secure messaging and email protection using technologies such as Proofpoint.
Strengthen platform governance, compliance, configuration management, operational resilience, and security practices for new M365 and AI-enabled capabilities.
Serve as a senior technical escalation point for complex M365 issues, outages, and service disruptions; lead troubleshooting, root cause analysis, and resolution within established service levels.
Identify recurring problems and implement sustainable solutions; monitor platform health, performance, availability, and security, and proactively address risks.
Participate in incident management, change control, and operational processes; develop and maintain operational procedures, technical documentation, and engineering best practices.
Participate in after-hours and on-call support as needed to maintain critical enterprise services.
Collaborate with technology and business teams to understand needs and deliver effective solutions.
Lead or contribute to medium- and large-scale M365 projects, including technical planning, design, implementation, and operational readiness; develop project plans, coordinate technical activities, and drive initiatives to completion.
Communicate recommendations, project progress, risks, and operational issues to stakeholders and IT leadership.
Develop platform metrics, reporting, and documentation that demonstrate performance, reliability, operational improvements, and business value.
Share technical expertise, support knowledge transfer, and help drive adoption and effective use of M365 capabilities.