Senior Systems Engineer

Wintrust•Rosemont, IL

12d

About The Position

The Senior Systems PKI Engineer role has the primary responsibility for designing and support of the Enterprise PKI platform. General duties include building to standards as defined by the organization. Taking into consideration monitoring, tuning, capacity planning, standardization, continuous improvement, and assisting in the long-term strategic planning for the PKI environment. Partner with management and other engineers to provide technical support using their background to take on Senior level work assignments the team is engaged in.

Requirements

Strong communication skills and the ability to balance a large workload are essential.
Strong customer focus and management of client expectations; ability to establish and maintain a high level of user trust and confidence in IT’s knowledge of and concern for users’ business needs.
Shows signs of guiding and offering problem solving for groups and peers.
Excellent oral and written communications skills.
Ability to present and explain technical information to diverse types of audiences (management, users, vendors, technical staff) in a way that establishes rapport, persuades others, and gains understanding.
Ability to write clear proposals and technical documents.
Strong interpersonal skills at all levels of management and ability to motivate employees/teams to apply skills and techniques to solve dynamic problems; excellent teamwork skills.
Effectively managing small to large projects in a cross-functional environment.
Work with long-established senior and lead staff and follow up on tasks.
Communicate technical information in a concise and articulate manner.

Responsibilities

Proactive design and deployment of all PKI solutions, work with Advanced and Lead Engineers to support the environment.
Administer and support core technologies (e.g. Venafi, Luna HSM, Certificate platform).
Implement monitoring, configuration management and reporting functions that will make a hands-off environment and assist in the design.
Assist in defining and documenting best practices and support procedures.
Maintain certificate inventory and asset configuration documentation.
Stay current with technological developments in systems administration technology and recommend ways to take advantage of new technology.
Assist in conducting research and making recommendations on Windows Server / VMWARE / Unix / Linux / Storage / Recovery products, services, protocols, and standards in support of procurement and development efforts as it pertains to the PKI platform.
Respond to as needed and work to resolve all critical incidents.
Work closely with various business users to define solutions that meet user expectations
Assist in identifying improvement opportunities and facilitate innovation
Support the definition and development of documentation, procedures, and standards for PKI enterprise environments
Support the evaluation and recommendation of tools and new technologies for the PKI enterprise environments
Assist in performing impact analyses, research products, configure software, and establish standards and procedures that support the company’s PKI environment needs
Assist in the root cause analysis for problems and drive strong preventive actions.
Participates in the on-call production support rotation and may occasionally be required to work hours outside of the traditional work schedule.