Senior System Engineer

Euronet Worldwide, Inc.•Little Rock, AR
•Onsite

About The Position

Euronet Worldwide is hiring a Senior Systems Engineer to help keep its infrastructure secure and available. The role works across Windows and Linux servers, multi-domain Active Directory, virtualization, backups, and systems monitoring, partnering with global IT, Network, and Security teams to resolve complex issues and improve employee support across offices and time zones. This hands-on position combines infrastructure projects with day-to-day operations. The engineer serves as a Tier 2/3 escalation point, troubleshoots issues through resolution, and shares knowledge with other IT team members. The role is primarily office-based, follows standard business hours with occasional overtime, is primarily computer-based, and may occasionally involve moving equipment weighing up to 15 pounds.

Requirements

  • At least five years of IT experience, including hands-on systems administration or infrastructure support.
  • A bachelor’s degree in information technology, computer science, or a related field, or equivalent technical experience.
  • Ability to troubleshoot complex issues independently, prioritize work, and follow through as needs change.
  • Clear written and verbal communication and the ability to collaborate with colleagues across offices and time zones.

Nice To Haves

  • Microsoft or Cisco certifications.
  • Experience with one or more of the following: Active Directory, Azure, Microsoft SQL Server, IIS, Microsoft VPN, RSA, Intune, Windows Autopilot, Foreman, or Veeam.

Responsibilities

  • Maintain a multi-domain Active Directory environment and support physical and virtual servers running on VMware and Proxmox, including Veeam backups.
  • Coordinate software updates and security patching for Windows desktops and servers using ManageEngine Endpoint Central; support patching for Red Hat Enterprise Linux and CentOS servers.
  • Troubleshoot internal and external network access issues with network engineers and customer IT teams.
  • Work with Cisco environments and infrastructure configurations managed through YAML and GitHub.
  • Maintain SolarWinds and Grafana monitoring to identify and investigate infrastructure issues.
  • Partner with the Security team to investigate and remediate vulnerabilities identified through Qualys.
  • Administer cloud-based Jira and Confluence in partnership with the global Atlassian team.
  • Provide Tier 2/3 support, coordinate infrastructure projects across divisions, and cross-train colleagues on systems and support procedures.

Benefits

  • 401(k) Plan with 6% Match
  • Health/Dental/Vision Insurance
  • Employee Stock Purchase Plan
  • Company-paid Life Insurance
  • Company-paid disability insurance
  • Tuition Reimbursement
  • Paid Time Off
  • Paid Volunteer Days
  • Paid Holidays
  • Casual Office Attire
  • Plus many more employee perks & incentives!
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