The work consists of working with a team on planned and ad hoc hardware/system engineering tasks on customized special application systems. Including system analysis, testing/integration of new deliveries, and discrepancy identification and work off supporting the customer’s 24x7 mission. Personnel selected for this position will be a Systems Responsible Engineer (SRE) and required to work a flexible schedule which includes periodic after-hours short turn-around call-in support. Primary responsibilities include Operations and Maintenance (O&M) support to a large, integrated, complex Hardware-Software communications systems in a real-time environment. Discrepancy report work off and problem resolution, O&M training/mentoring, trending and analysis, procedure development, data collection, fault isolation, and performing real-time manual actions to restore system capabilities. Preventive and corrective maintenance support across multiple external interfaces over an extensive multi-tiered network. Work closely with delivering factories to provide support to development activities, installation efforts, and special test configurations. Contribute to the development of new creative and complex concepts that will provide value to the customer. Report and document anomalous performance and interact with other team members to validate operational requirements performance. Crosstrain in other operational positions as assigned and assist with the training of other personnel. Development of troubleshooting/recovery plans and Implementation of associated management and customer briefs may also be required. Develop and maintain an active training plan for associated systems. Support test activities and/or operational requirements as necessary. Problem-solving in time-critical situations. Corrective maintenance actions requiring removal/replacement, repair, and testing of failed hardware.
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Job Type
Full-time
Career Level
Senior