Senior Systems Engineer - Network Engineering (On-Call Rotation & Hybrid)

FactSet•Norwalk, CT
•$110,000 - $135,000•Hybrid

About The Position

FactSet is seeking a Senior Systems Engineer in Network Engineering to design, implement, automate, troubleshoot, and maintain network systems across its enterprise infrastructure. The environment spans LAN, WAN, SAN, wireless, GTM/LTM, DNS, cloud networking, and market data systems. Engineers may need to rapidly become subject matter experts in different technologies, resolve issues, implement solutions, and move on to new initiatives. The role offers a challenging opportunity to provide high-quality service to internal and external clients. The engineer will work with network technologies and vendors across enterprise and cloud environments, support integration of technologies and applications, maintain technical documentation, and help resolve network problems. The position participates in a weekend on-call rotation and provides after-hours support when required. It also includes training and mentoring junior network engineers.

Requirements

  • At least 5 years of experience in a network engineering role.
  • In-depth understanding of network protocols, technologies, and tools, including BGP, EIGRP, OSPF, VLAN, STP, MLAG, TCP/IP, multicast, VXLAN/EVPN/CloudVision, Wireshark, Coralogix, and gNMI.
  • In-depth knowledge and expertise with application/network load balancers.
  • Experience with network equipment from major vendors such as Cisco, Arista, and Juniper.
  • Broader understanding of cloud computing technologies such as AWS and Azure.
  • Strong analytical and problem-solving skills, including the ability to troubleshoot and isolate technical issues promptly.
  • Ability to collaborate with technical and non-technical internal and external stakeholders.
  • Ability to work independently, manage multiple projects, and meet deadlines.
  • Bachelor’s degree in computer science, information technology, or a relevant field.

Nice To Haves

  • Financial industry experience and/or a background in a large enterprise network.
  • Experience designing, implementing, and maintaining large multicast networks.
  • Competency in programming languages and/or scripting.
  • Experience with network operating systems such as IOS, IOS-XE, EOS, and F5/tmsh.
  • Experience with NSX, Infoblox, and Linux.
  • Understanding of the modern datacenter stack.
  • Understanding of public cloud, private cloud, and hybrid network architectures.
  • Experience designing, implementing, and maintaining networks.
  • Experience building, leading, or mentoring a team.
  • Industry certifications such as CCNP or CCIE.

Responsibilities

  • Design, implement, and maintain network systems that integrate with clients, market data vendors, and FactSet’s internal networks.
  • Monitor and analyze network performance, troubleshoot issues, and recommend improvements to performance and reliability.
  • Develop and maintain network diagrams, configuration files, and operational procedures.
  • Work with cross-functional teams and stakeholders to integrate technologies and applications into FactSet’s network infrastructure.
  • Provide technical support to internal and external stakeholders and clients, resolving network problems in a timely and efficient manner.
  • Train and mentor junior network engineers.
  • Participate in a weekend on-call rotation and provide after-hours support when required.
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