About The Position

The Digital Marketing Team within Fidelity Institutional Business Enablement Technology (FIBET) is seeking a self-starting Systems Analyst to partner closely with business and development teams. The role involves helping craft and implement solutions using client- and server-side technologies, eliciting and refining business requirements through Agile Scrum practices, and supporting products throughout their lifecycle. The team contributes to a multi-year Fidelity Institutional initiative to improve customers’ digital experience and enhance security capabilities. The position is listed as remote for candidates in EST or CST time zones.

Requirements

  • At least 5 years of Systems Analysis experience.
  • Demonstrated ability to interview stakeholders and extract high-quality business requirements using Agile Scrum methodology.
  • Confidence in SQL skills.
  • Strong analytical, reporting, and problem-solving skills, including sound judgment, issue management, and problem analysis techniques.
  • Excellent interpersonal, relationship management, and facilitation skills.
  • Ability to balance multiple tasks and priorities in a fast-paced environment.
  • Excellent verbal and written communication skills and attention to detail.
  • Robust critical-thinking skills and the ability to participate in technical and design discussions.
  • Ability to help produce scalable, maintainable solutions with a long-term perspective.
  • Ability to resolve issues and navigate ambiguous situations by making timely, fact-based decisions using knowledge, experience, and judgment.
  • Ability to communicate effectively to influence team members and external groups.
  • Passion for providing mentoring support on development standards to other analysts.
  • Desire to provide outstanding product support, including on-call support when necessary.
  • Required skill: Data Analysis.

Nice To Haves

  • Financial services experience.

Responsibilities

  • Collaborate with business and development teams to craft and implement solutions on client- and server-side technologies.
  • Interview stakeholders and elicit high-quality business requirements using Agile Scrum methodology.
  • Facilitate requirements elicitation sessions with business partners and drive backlog refinement.
  • Encourage Agile methodologies.
  • Use SQL and analytical problem-solving techniques to investigate issues and support solutions.
  • Balance multiple tasks and priorities in a fast-paced environment.
  • Mentor other analysts on development standards.
  • Provide product support at all stages, including on-call support when necessary.
  • Communicate and collaborate with team members and external groups to accomplish tasks.
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