Senior Systems Analyst

MANTECH•Chantilly, VA

3d•$107,900 - $179,400•Onsite

About The Position

MANTECH seeks a motivated, career and customer-oriented Senior Systems Analyst to join our team. This is a full-time, onsite position working the third shift overnight, typically 10:00 PM – 6:00 AM. The work location will initially be in Chantilly, VA, before relocating to Arlington, VA.

Requirements

Bachelor’s degree and 5+ years of Systems Support and/or Administration experience; an Associate’s degree with 7+ years or a High School Diploma with 11+ years of Systems Support/Administration experience may be accepted in lieu of degree
DoD 8570 IAT Level II/8140 level intermediate Certification required, ex, Security+
DoD 8570 computing environment certification required within 6 months of hire, ex., MCSA, VCP, or equivalent
Experience with Microsoft Windows Systems, specifically: Microsoft Windows 2008/2012/2016/2019/2022 Servers; Microsoft Windows 10/11; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2016; administering DNS, Group Policy, and PKI; administering vSphere or Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP
Experience with CISCO networking devices and TACLANE encryption devices
Working knowledge of VMWare, and CISCO systems

Nice To Haves

Experience applying security best practices from DISA and/or vendors
Strong background with the Microsoft Office suite
Basic networking expertise
Experience using a Service Desk ticketing system, such as Remedy or ServiceNow
ITIL Foundations certification
Scripting experience or willingness to learn

Responsibilities

Providing Tier II IT Systems support on a wide range of technologies, including VMware vCenter, Horizon View, Site Recovery Manager, SolarWinds, Cisco Catalyst Center (DNAC), GEMOne, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies and Microsoft Windows Operating Systems
Diagnosing and resolving the performance, security, and/or technical challenges related to the platforms listed above
Writing Standard Operating Procedures (SOPs) to accomplish repetitive tasks
Participating in processes throughout all phases of the ITIL Service Lifecycle, including submitting Change Requests
Performing requirements analysis, requirements gathering, and integration for all platforms listed above
Providing direction and guidance to less-experienced Systems Engineers
Investigating and resolving operational problems in conjunction with other engineering and technical personnel
Working on project teams responsible for engineering and packaging releases to integrate within the customer’s production IT environment
Working hours will be 10pm – 6am, Monday through Friday.