Senior Systems Analyst - Information and HR Technology (Oracle Cloud, PeopleSoft and other ERP Systems)

UT Southwestern Medical Center • Dallas, TX

1d • Hybrid

About The Position

Join our dynamic Technology team as Senior Systems Analyst where you will drive the administration, optimization and strategic support of our enterprise workforce management and core HR applications. In this role, you will serve as a technical subject matter expert for the Oracle HCM Cloud, and PeopleSoft partnering closely with teams across the organization to ensure seamless data integrity and cross-platform synergy.
You will collaborate directly with stakeholders to translate complex operational needs into robust technical configurations, manage multi-system data integrations and write advanced SQL to maintain seamless ecosystem operations.

Requirements

• Bachelor's Degree in business administration, computer science, or other related field.
• 5 years business systems and/or project experience with exposure to systems or project development and testing, installation, and training.
• Direct experience navigating, querying, or troubleshooting enterprise relational database tables and data structures.
• Proficiency in writing SQL for data validation, query writing and reporting across legacy and cloud environments.
• Strong technical proficiency in cross platform human capital environments (specifically maintaining historical alignment or migration pathways between legacy and cloud layers)
• Direct experience configuring and optimizing Oracle HCM cloud utilizing the Redwood User Experience.
• Deep functional and technical knowledge of Oracle Cloud Performance Management and Compensation modules.
• Experience working with PeopleSoft security, process scheduler, query manager, and reporting tools to support business operations and data analysis.
• Hands-on experience supporting, configuring, and troubleshooting PeopleSoft HCM modules including Workforce Administration, Benefits, Compensation, Position Management, and Payroll interfaces.

Responsibilities

• Analyze business systems and procedures to produce complete end-to-end solution designs to enhance efficiency and maintain data integrity.
• Provide functional design, and on-going support, for PeopleSoft HCM including integration with the Financials system (PeopleSoft FSCM) module, the Budget Planning system (Workday Adaptive), and Oracle Compensation module.
• Create clear, concise functional and technical requirements/specifications, build and test plan documentation and applicable test scripts. Develop, deploy, and manage integrations, interfaces, queries, and reports.
• Ability to work closely with the technical team to translate complex functional specifications into technical solutions and create test cases and regression scenarios.
• Leverage system functionality and analytics to provide customers with the ability to make data driven solutions.
• Communicate regularly with all levels of the organization for successful delivery of user and business needs.
• Work closely with the Training and Communication team to ensure that impacted users understand and can successfully incorporate the solution and changes into their operations.
• Provide after-hours and on-call support to all high level, escalated Service Desk issues.
• Maintain status of existing integrations by monitoring errors, performing root cause analysis, and implementing fixes or precautionary enhancements. This role calls for a customer-centric focus that always seeks to educate and resolve that builds confidence in the integrity and effectiveness of the system.
• Work with cross-functional teams to effectively engage with business partners and solution vendors to build and convey compelling value propositions.
• Provide subject matter expertise and analysis for all audits from State, Grant, and Internal Audit.
• Provide analysis and improvement recommendations for Uniform Statewide Accounting System (USAS) processing.
• Provide data and processes validation for PeopleSoft HCM Commitment Accounting, including the checking and verification during payroll processing.
• Provide expert-level system administration and technical support for Oracle HCM Cloud, specifically focusing on performance and Compensation cycles.
• Work with clients to gather and synthesize functional and technical requirements to translate complex compensation structures and performance evaluations into detailed configuration tasks.
• Facilitate design workshops for end-to-end Performance and Compensation processes with business stakeholders to understand business requirements, demonstrate understanding of business needs, and recommend robust solutions based on Oracle functionality and Redwood UI standards.
• Provide expertise and guidance on detailed configuration tasks including Redwood Page Personalization, Security, Approval Workflows and Validation Rules.
• Identify, troubleshoot, configure, and resolve application bottlenecks, system bugs, or data integrations drops between active platforms.
• Partner with HR, Compensation, and operational business units to conduct comprehensive fit/gap analyses, evaluate design choices, and map business workflows to technical specifications.
• Collaborate with cross functional teams to configure and optimize upstream and downstream HR processes within Oracle HCM, Workday and PeopleSoft, including data conversions, platform integrations, and cross-system reports.
• Analyze complex data relationships between primary and secondary systems, ensuring flawless data mapping, interface validation and consistent business logic across systems.
• Validate and manipulate backend data using advanced reports, SQL queries, and data extraction tools while creating comprehensive functional and technical design documents.
• Plan and organize tasks while providing regular progress updates on project deliverables to leadership.
• Participate in a 24X7 on call rotation to ensure high availability and timely support of critical production workflows.
• Lead technical aspects of system enhancements, service releases, Redwood UI conversions, interface deployments and cross-functional HR technology projects.
• Support the planning and execution of comprehensive multi-system testing cycles, as well as perform critical cutover activities as required for go-live preparation.
• Build, execute and document robust test scenarios, and unit testing protocols to ensure stable code and configuration promotion.
• Coordinate with internal technical teams and external vendors to escalate and resolve complex application architecture or interface issues.
• Serve as a mentor to junior staff, system analysts, and subject matter experts; assist in assigning project workloads, monitoring deliverables, and onboarding team members.
• Author clear, comprehensive documentation, technical specs and interactive training materials to empower end-users and drive system adoption.
• Provide expertise gained from previous ERP implementations and operational knowledge to lead the team members through the design, configuration and implementation of the ERP application software modules or database and/or technical components.
• Provide ERP software expertise and operational knowledge to help business process owners and project team members in conducting fit/gap analysis and evaluation of design and process choices to make best practice decisions.
• Use ERP software expertise and operational knowledge to evaluate and confirm integration and consistency of business process design across the ERP software modules.
• Identify customization, interface, report, ad conversion requirements.
• Facilitate decision making process required to successfully execute project plans and contribute to the creation of an accurate project plan and task list.
• Define user authorization requirements and participate in the resolution of problems, concerns and issues on an as needed basis.
• Assist with the creation of test scenarios/scripts, coordinate testing efforts, participates in testing of designed solution and verify/ validate results of conversion efforts and testing results.
• Assist with the creation and delivery of end-user training and training materials.
• Provides initial post implementation support to end users on production system.
• Coordinate with other resources to identify, document, and resolve issues and assist with data mapping and validation.
• Assist with the internal and external communications regarding the business system implementation project and on going support. Develops and maintains project plans. Provides project status reports.
• Participate in 24 x 7 on-call rotation to ensure timely support of system.
• Supervise lower level staff, which may consist of Subject Matter Experts, Business Analyst Supervisors, Sr. Business Analysts, and Business Analysts; interviews, hires, mentors, & counsel employees. Oversees training and determines work priorities of staff; evaluates work progress.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Senior