Senior Systems Analyst, Production Support

CBC/Radio-Canada•Vancouver, BC

8d•Onsite

About The Position

Position Title: Senior Systems Analyst, Production Support Status of Employment: Permanent Position Language Requirement: Language Skills: Work at CBC/Radio-Canada At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians. Unposting Date: 2026-05-04 11:59 PM This position will not be filled until consideration has been made by the CBC/Radio-Canada / APS Workforce Adjustment Committee. This is a 100% on-site position, with the possibility of travel to remote locations. A full Class 5 driver’s licence is required. Your Role The Senior Systems Analyst manages and supports server-based systems and processes within CBC/Radio-Canada’s media production ecosystem.

Requirements

Strong knowledge of hardware/software configurations, security, performance, and utilization.
Familiarity with distributed computing environments and high-availability clusters.
Ability to write scripts using supported platform tools.
Advanced knowledge of scripting/programming languages: Bash, Perl, PHP, SQL, PowerShell, with working knowledge of HTML and XML.
Solid understanding of video/audio systems, codecs, and cloud publishing.
Strong troubleshooting and analytical skills.
Knowledge of backup/recovery procedures and system efficiency methodologies.
Solid understanding of networking technologies, protocols, and security.
Familiarity with project and change management methodologies (asset).
Strong communication and time management skills.
Configure and maintain LAWO VSM (Virtual Studio Manager) for ST 2110 IP media environments.
Develop VSM logic (gadgets, gates, storage groups) for automated workflows.
Integrate LAWO hardware (Power Core, On-Air Designer, theWall).
Integrate third-party systems (Sony, Grass Valley, Evertz).
Configure and program RTS Adam Intercom systems.
Manage Avid Interplay, Airspeeds, and Nexis storage.
Degree or diploma in Computer Science, IT, Broadcast Production, or related field.
Minimum 5 years of relevant experience in broadcast or IT environments.
Experience with Linux and Windows server environments.

Nice To Haves

Certifications such as CompTIA, CCNA, CISSP, PMP are assets.
Experience with storage systems and file-based workflows is an asset.
Broadcast (TV/Radio) knowledge is an asset.
Cloud architecture experience is an asset.

Responsibilities

Deploy, maintain, and support physical and virtual server-based systems and processes.
Provide leadership, planning, and coordination of projects to effectively manage system upgrades and maintenance, following formal methodologies and change management processes.
Provide escalation-level support to frontline teams and coordinate the work of technical staff.
Support, train, and mentor junior staff and colleagues.
Troubleshoot and resolve moderate to highly complex issues within tightly integrated systems supporting critical applications.
Participate in an off-hours on-call rotation to provide 24/7 support.
Develop and implement maintenance procedures, monitor system health, gather statistics, and troubleshoot errors and alarms.
Analyze technical issues and provide feedback to senior management and production partners.
Develop operational procedures and standards for new systems.
Define, coordinate, and execute testing procedures to validate and improve system functionality.
Document issues and solutions to support knowledge sharing and future troubleshooting.
Implement best practices for scalability, supportability, maintainability, and performance.
Configure systems to meet uninterrupted 24/7 operational requirements.
Analyze requirements, evaluate hardware/software, and recommend upgrades and acquisitions.
Liaise with vendors to ensure successful integration and implementation.
Plan and implement system configurations including security, networking, access control, and capacity requirements.
Maintain and update automated control room systems (e.g., Ross Overdrive, VizRT, MOSS/iNews protocol).