Senior Systems Analyst - Business Enablement, Data & Analytics

Fidelity Investments • Durham, NC

1d • $80,000 - $153,000

About The Position

As a Sr. Systems Analyst on the FDA Product Delivery team, you would have the opportunity to directly contribute towards building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance. The Fidelity Digital Assets® Product Delivery team is central to enhancing and delivering platform capabilities that serve FDA Institutional clients and platform consumers to offer Digital Asset products to their customers. Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our product delivery practice.

Requirements

• Bachelor's degree in either Computer Science, Information Systems, Mathematics or Business related field.
• 5 years of experience related to analysis and product delivery.
• Experience with systems development methodologies and formal documentation processes.
• Moderate expertise in analyzing end-to-end processes, utilizing tools and techniques for data presentation and analysis, including REST API technologies, SQL, JSON, and Postman/Insomnia.
• Analytical mindset capable of assessing the magnitude and impact of work at a granular level, down to individual user stories.
• Data-driven approach to decision-making, with the ability to measure, collect, and leverage data effectively while balancing intuition.
• Strong written and verbal communication skills, with the technical acumen to drive outcomes and influence stakeholders effectively.
• Ability to navigate ambiguity with flexibility and adaptability.
• Willingness to dive in and understand code for analysis and support purposes.
• Able to understand the technology and software architecture of an application.

Responsibilities

• Analyze both current and new business and technical processes, identify system interfaces and dependencies, and document process and system flows.
• Collaborate closely with various squads within the domain and across business and technology teams.
• Assess systems, identify dependencies, and sequence work effectively.
• Enhance existing applications and build new product offerings.
• Lead analysis efforts using process flows, screen mockups, data, use cases and other relevant analysis tools.
• Advocate for high quality solutions by performing feasibility and cost/benefits analysis and making recommendations to the systems design.
• Develop positive relationships and champion a collaborative team environment.
• Extract, analyze, and supply data that assists in decision-making.
• Work with engineering and business teams to ensure adequate test coverage of system changes/enhancements and ensuring requirements are being met.
• Bring curiosity and a questioning mind-set to work, asking about the why and the value of new features/enhancements we build.
• Lead team members to clearly and completely define the scope of problems, in terms of business and/or system requirements and processes.
• Evaluate the design of existing and in-development systems to assess their functionality, dependability, and maintainability.
• Produce and/or maintain system feature design documentation and user training and materials.
• Implement product delivery process efficiencies and best practices.

Benefits

• Comprehensive health care coverage
• Emotional well-being support
• Market-leading retirement
• Generous paid time off
• Parental leave
• Charitable giving employee match program
• Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior