Senior Systems Administrator

CTI Clinical Trial and Consulting ServicesNorwood, OH
Hybrid

About The Position

The Senior Systems Administrator installs, configures, and maintains the assigned company-wide systems. The position is also responsible for assisting with systems design, planning, and implementation.

Requirements

  • Bachelor’s degree or equivalent in Computer Science, Information Technology, or similar
  • 5+ years working with Systems and Networks in a complex, multi-site environment
  • Backup and replication systems
  • Virtualization systems such as HyperV
  • Office 365 management, including desktop and mobile Device Management Systems such as Intune
  • Antivirus/Client Security Systems
  • Server and equipment patch management is preferred
  • Automation/scripting with languages such as PowerShell is preferred

Responsibilities

  • Install, configure, maintain, and support assigned company-wide systems
  • Support the CTI network to ensure acceptable response time, availability, security, and capacity
  • Proactively identify areas where technology can improve business processes and productivity
  • Research, procure, and install new electronic devices and systems and set up
  • Maintain necessary documentation as required by CTI SOPs
  • Meet all project deadlines on time and on budget
  • Provide billable IT support to client projects
  • Train employees as needed on IT products and enhancements
  • Maintain joint responsibility for backup and restore procedures
  • Perform disaster recovery testing and documentation
  • Ability to assess problems, research and implement solutions
  • Project Management

Benefits

  • Advance Your Career – We support career progression through a structured mentoring program and leadership courses that provide the support needed to grow.
  • We also value ongoing education and training through tuition reimbursement and a dedicated training department.
  • We support a work-life balance and the importance of time with family by offering generous health benefits and vacation packages, hybrid work from home opportunities, and paid parental leave.
  • We also encourage care for the world around us through our unique CTI Cares program.
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