Systems Administrator Senior

General Dynamics Information TechnologyNewport News, VA
$85,093 - $103,500Onsite

About The Position

Transform technology into opportunity as a Systems Administrator Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator Senior joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable.

Requirements

  • Associates Degree or equivalent experience
  • DoD 8570 compliant for IAT Level II Required
  • 3+ years of related experience.
  • MS Windows 7/10 Operating System
  • Microsoft Office 2010 or later
  • Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
  • Experience with VPN technologies
  • Experience with configuration of Android and iPhones
  • Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
  • Effective communications and listening skills.
  • Clearance: Secret to Start; must be able to obtain TS/SCI
  • US citizenship

Nice To Haves

  • Experience with virtualization technology (VMware) desired

Responsibilities

  • Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment.
  • Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications.
  • Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images.
  • Utilize mobile device management software to monitor, manage, and secure user mobile devices.
  • Build and deploy mobile solutions based on customer requirements.
  • Performs intense troubleshooting and problem resolution for multiple locations and networks.
  • Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices.
  • Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks.
  • Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot
  • Resolves and tracks incidents using a ticketing system.
  • Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues.

Benefits

  • Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
  • To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
  • To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
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