About The Position

The Senior Systems Administrator will take ownership of complex client environments at a boutique Managed Security Service Provider serving mid-market to enterprise clients. The role is a senior L2/L3 escalation point, responsible for resolving complex issues and maintaining secure, high-performing environments with a high degree of autonomy. The work is hands-on and focused on stability, optimisation, and long-term quality, with opportunities to work with AI-driven tooling and automation as the service delivery model evolves. The position is hybrid in Ortigas, with a schedule of 9:00 AM to 6:00 PM AEST (7:00 AM to 4:00 PM Philippine time).

Requirements

  • Proven experience in a senior systems administrator or equivalent role.
  • Experience managing complex network environments or working within an MSP or MSSP.
  • Strong expertise across Active Directory, Azure AD, Microsoft 365, and Windows Server.
  • Advanced networking capability across routing, switching, firewalls, VPN, wireless, and SD-WAN.
  • Experience with VMware vSphere and Hyper-V.
  • Strong understanding of cybersecurity principles and operational practices.
  • Hands-on experience with Azure and AWS environments.
  • Experience with backup platforms such as Veeam and Metallic.

Nice To Haves

  • Exposure to MSSQL or Oracle.

Responsibilities

  • Own and resolve complex technical issues end-to-end.
  • Take full technical ownership of assigned client environments.
  • Provide escalation support and guidance to junior engineers.
  • Maintain and optimise Microsoft, cloud, and network infrastructure.
  • Drive improvements in security, performance, and standardisation.
  • Contribute to automation and AI-driven operational enhancements.
  • Assist with delivery of infrastructure and security projects as required.

Benefits

  • HMO, dental, and life insurance for the employee and one free dependent from day one, with the option to enroll additional dependents.
  • Paid birthday, vacation, medical, and maternity leaves; up to six vacation leaves may be converted to cash on the employee's anniversary.
  • Employee engagement activities, including a year-end party, family day, and team building.
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