Senior Systems Administrator (80-100%, f::m::d)

Online Doctor AG

11d•Hybrid

About The Position

OnlineDoctor is a fast-growing telemedicine startup focused on improving access to dermatological care. Their platform uses cutting-edge technology to connect patients with dermatologists, enabling remote diagnosis and treatment. They are seeking a Systems Administrator to take full ownership of their internal tooling landscape and IT operations. This is a hands-on, high-impact role for a self-directed, detail-oriented individual passionate about improving and professionalizing reliable, secure, and well-governed systems. The role involves owning the internal tool ecosystem, including access control, security, integrations, cost management, and operational continuity. The administrator will establish governance and standards, improve tool provisioning and protection, and ensure seamless, secure employee access.

Requirements

Proven hands-on experience administering Microsoft 365 at the tenant level (user lifecycle, groups, roles, licensing, security settings, integrations).
Strong understanding of access control principles: authentication, authorization, SSO, and identity management.
Experience administering Atlassian products (Jira, Confluence) including workflow design and governance.
Demonstrated ability to establish scalable governance standards across a tooling ecosystem and improve operations independently.
Strong communication skills and the ability to partner effectively with both technical and non-technical stakeholders.

Nice To Haves

Knowledge of security frameworks and controls (e.g., ISO 27001, SOC 2).
Experience supporting quality management processes aligned to ISO 13485.
Interest in AI technologies and a practical understanding of how AI tools can support IT operations, system administration, and automation.

Responsibilities

Serve as the tenant-level administrator for Microsoft 365, owning configuration, security settings, and feature management.
Manage the full user lifecycle: provisioning, role assignment, license management, and offboarding.
Design and enforce access control policies, including group structures, permissions, and role-based access.
Own the administration, configuration, and continuous improvement of all company tools including Slack, Atlassian Jira, Confluence, and others.
Support teams in configuring workflows and collaboration structures.
Manage vendor relationships, renewals, and license optimization to control costs.
Build and maintain secure integrations between internal tools to improve workflow consistency and reduce manual work.
Automate repetitive operational processes such as onboarding/offboarding, license provisioning, and access requests.
Maintain clear documentation for configurations, integrations, and operational procedures.
Provide reliable support, monitor critical tools, and lead incident responses for outages, access issues, and integration failures.