Senior Systems Administrator - Job ID 3115

iconectiv, LLC.•Bridgewater Township, NJ

1d•$105,000 - $151,000•Hybrid

About The Position

At iconectiv, trust is more than a principle - it is the foundation of the nation’s communications ecosystem. Advancing and protecting that trust is our core mission. Behind every call, text and digital interaction is a highly complex infrastructure that must remain secure, trusted and universally accessible. What appears seamless to consumers and businesses relies on an intricate network of systems, authoritative data and key processes working flawlessly behind the scenes. Our work delivers the reliability, choice and convenience that modern communications demand as the landscape continues to evolve. For more information, visit www.iconectiv.com [http://www.iconectiv.com] and follow us on LinkedIn [https://www.linkedin.com/company/iconectiv].

Requirements

Relevant Oracle, Dell and HP compute and storage hardware familiarity.
US Citizenship required
Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person

Nice To Haves

Bachelor’s degree in technology related field – MIS, Computer Science, Networking, EE, or ME or equivalent experience.
Minimum of 10 years of relevant working experience.
Demonstrated Solaris, VMware, Windows and Linux system administration expertise.
Familiarity with federated services, single sign on solutions, and O365 hosted applications.
Strong Active Directory experience required, particularly integrating with other identify providers (IAM, Okta, etc..)
Programming: Proficiency with Linux/Unix Shell Scripting Programming (Python).
Demonstrated experience with common server applications: VMWare, Oracle, Windows.
Communication: TCP/IP, UDP, TCAP, SNMP, Networking is a plus.
Previous operations center experience: technical troubleshooting, customer support, monitoring systems and ticket/incident management, resolution, and escalation processes.
Knowledge of IT service operations and management. Experience in customer care and technical support in an IT environment.
Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
Proficiency with Microsoft Office Applications Suite and SharePoint.
Ability to communicate with all levels of management.
Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.

Responsibilities

Provide overall system administration maintenance and support for various internal service platforms.
Install – rack, stack, and cable new equipment hardware builds or equipment replacements in our data centers.
Perform OS (VMware, Linux, Solaris, Windows) equipment installation and configurations for new builds and equipment replacements.
Perform OS (VMware, Linux, Solaris, Windows) and application back-ups for systems.
Resolution of platform system issues and alarms.
Trace data collection, log file analysis for network/application/middleware devices; service/system trouble correlation and general problem troubleshooting.
Incident Management - Perform troubleshooting triage with multiple teams, investigations and mitigation/remediations of trouble tickets.
Perform post-mortem and root cause analysis for service impacting issues and generate Root Cause Analysis reports.
Cron jobs and file system maintenance.
Change Management - Write and test MOPs (Method of Procedures) for common and complex system administration and operations practices.
Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
Develop and maintain technical documentation required to support the platform.
Must be available to work off-hours maintenance activities, as needed and required.
Must be willing to perform data center support activities on-site, both on and off hours, as needed and required.