Senior System Engineer

Iron Mountain•Dallas, TX

3d•Onsite

About The Position

Iron Mountain is seeking a motivated and experienced IT Systems Engineer to join our Global Digital Solutions (GDS) Service team onsite in Dallas, Texas. In this role, you will be responsible for managing a variety of managerial, technical, and analytical duties across enterprise, server, and desktop systems while ensuring all resource commitments and project deliverables are met in a high-volume environment. You will join a high-visibility team dedicated to driving support commitments and improving service operations across our Global Business and Infrastructure groups.

Requirements

5+ years of experience in Information Technology, specifically managing large-scale application environments and leading technical teams.
Strong technical expertise in Windows 10/11, Active Directory, Internet Information Services (IIS), and hardware installation for Nutanix and network switches.
Proven ability in complex problem-solving, project management, and maintaining network security (including Transmission Control Protocol/Internet Protocol (TCP/IP) and firewalls).
A Bachelor’s degree in a related field and the ability to obtain/maintain U.S. Government clearances (U.S. Citizenship required).

Responsibilities

Lead the technical operation and maintenance of enterprise networks and server environments (including Windows Server 2016/2022 and SQL Databases) to ensure constant system availability and meeting Service Level Agreements (SLAs).
Collaborate with cross-functional teams, DevOps, and external vendors to troubleshoot complex technical issues and manage new site builds that meet Global Digital Solutions standards.
Ensure strict compliance with Government standards and organizational policies by performing Security Technical Implementation Guides (STIGs) and Security Content Automation Protocol (SCAP) scans to maintain audit readiness.