Senior System Analyst

Cynet SystemsWoodland Hills, CA

About The Position

The Senior System Analyst (PBM Domain) will take a lead role in establishing and managing operational processes for a newly transitioned function. The role involves analyzing and managing data files, ensuring data quality, coordinating with IT and offshore teams, and supporting end-to-end operational execution within the Pharmacy Benefit Management domain.

Requirements

  • Strong experience in PBM domain including claims, eligibility, formulary, and rebates.
  • Proven experience in a Senior System Analyst or lead-level role.
  • Strong understanding of data structures, file processing, and data lifecycle management.
  • Hands-on experience with data formats such as flat files, CSV, and XML.
  • Excellent analytical and problem-solving skills.
  • Strong communication and stakeholder management abilities.
  • Experience coordinating with IT teams, vendors, and offshore teams.
  • Ability to manage multiple tasks and prioritize in a fast-paced environment.

Nice To Haves

  • Experience in setting up or transitioning operational processes.
  • Knowledge of healthcare data standards and compliance requirements.
  • Familiarity with data validation and reconciliation processes.
  • Experience with reporting tools and dashboards.
  • Strong leadership and ownership mindset.
  • High attention to detail and data accuracy.
  • Strong organizational and tracking skills.
  • Proactive communication and collaboration abilities.

Responsibilities

  • Analyze and understand historical data files, including structures and dependencies.
  • Interpret and validate file formats, data types, and data flow processes.
  • Manage daily operational activities including data management, ingestion, and conversions.
  • Ensure execution of operational processes and maintain data quality standards.
  • Handle email communications and coordinate with internal and external stakeholders.
  • Collaborate with IT teams and offshore resources for requirement clarification and issue resolution.
  • Track incoming and outgoing data files and ensure timely processing.
  • Prepare and publish regular status reports highlighting progress, issues, and risks.
  • Define, standardize, and improve operational processes and best practices.
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