About The Position

Erias Ventures is seeking a Senior System Administrator to provide support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This role involves managing IT system infrastructure, supporting day-to-day operations, monitoring, and problem resolution for various devices including client/server, storage, network devices, and mobile devices. The position includes providing Tier I (Help Desk) and Tier 2 (Escalation) support, identifying and resolving problems, and communicating status to management and internal customers. The Senior System Administrator will also support the dispatch system and hardware problems, configure and manage UNIX and Windows operating systems, install and load operating system software, troubleshoot, maintain network component integrity, and implement operating system enhancements. Experience with Cisco routers and switches is also required for supporting enterprise systems. The role involves optimizing system operations, resource utilization, and performing system capacity analysis and planning. A current Top-Secret/SCI with polygraph security clearance is mandatory, and candidates cannot be sponsored for a government security clearance.

Requirements

  • A current Top-Secret/SCI with polygraph security clearance is required.
  • Candidates cannot be sponsored or nominated for a government security clearance under this position.
  • Bachelor's degree in a technical discipline from an accredited college or university is required.
  • Fifteen (15) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required; or five (5) years of additional System Administration experience may be substituted for a bachelor's degree.
  • This position requires a polygraph within the last 5 years

Nice To Haves

  • Docker
  • Kubernetes
  • AWS
  • Linux

Responsibilities

  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Provide Tier I (Help Desk) problem identification, diagnosis and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Assist users in accessing and using IT systems
  • Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support to IT systems including day-to-day operation, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization and perform system capacity analysis and planning
  • Provide in-depth experience in troubleshooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remain involved in the resolution process
  • Configure and manage UNIX and Windows (or other applicable operating systems and installs/loads operating system software, troubleshoot, maintain integrity of, and configure network components, along with implementing operating system enhancements to improve reliability and performance
  • Support the design of systems, mission architecture and associated hardware
  • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
  • Analyze and resolve complex problems associated with server hardware applications and software integration

Benefits

  • Above Market Hourly Pay
  • 11% Roth or Traditional 401k with Immediate Vesting and Deposit
  • Spot Bonuses for Assisting with Business Development and Company Growth
  • Professional Development Bonuses for Certificates and Degrees
  • Company-subsidized Medical Coverage
  • 100% Company Paid Vision and Dental Coverage
  • 100% Company Paid Long Term Disability , Short Term Disability , and Group Life Insurance
  • Monthly Wellness Reimbursement
  • Paid Time Off with Flexible Work Schedules and Birthday Off
  • Amazon Prime Membership and Monthly Internet Reimbursement
  • Technology and Productivity Allowance for Equipment and Supplies
  • Morale Building and Company Events to Celebrate our Successes and Build our Community
  • Onboarding and Annual Swag
  • Company Paid Professional Development and Training
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