About The Position

We are seeking a Senior System Administrator to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problem and remains involved in the resolution process. Configures and manages UN1X and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. This candidate should have the skills and experience necessary to support installation and maintenance of Cisco routers and switches in support of enterprise systems for the program.

Requirements

  • A current Top-Secret/SCI with polygraph security clearance is required.
  • Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelor's degree in a technical discipline from an accredited college or university is required.
  • Five (5) years of additional SA experience substituted for a bachelor's degree.

Nice To Haves

  • AWS cloud services
  • Kubernetes
  • Ansible/Terraform

Responsibilities

  • Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
  • Manage IT system infrastructure and any processes related to these systems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Provide support for the dispatch system and hardware problem and remains involved in the resolution process.
  • Configure and manage UN1X and Windows operating systems.
  • Install/load operating system software.
  • Troubleshoot, maintain integrity and configure network components.
  • Implement operating systems enhancements to improve reliability and performance.
  • Support installation and maintenance of Cisco routers and switches in support of enterprise systems for the program.

Benefits

  • Above Market Hourly Pay
  • 11% Roth or Traditional 401k with Immediate Vesting and Deposit
  • Spot Bonuses for Assisting with Business Development and Company Growth
  • Professional Development Bonuses for Certificates and Degrees
  • Company subsidized Medical Coverage
  • 100% Company Paid Vision and Dental Coverage
  • 100% Company Paid Long Term Disability , Short Term Disability , and Group Life Insurance
  • Monthly Wellness Reimbursement
  • Paid Time Off with Flexible Work Schedules and Birthday Off
  • Amazon Prime Membership and Monthly Internet Reimbursement
  • Technology and Productivity Allowance for Equipment and Supplies
  • Morale Building and Company Events to Celebrate our Successes and Build our Community
  • Onboarding and Annual Swag
  • Company Paid Professional Development and Training
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