Senior Surgical Posting Specialist - Gastroenterology

GBMC HealthCare • Towson, MD

3d • $20 - $30 • Onsite

About The Position

Under general supervision, schedules surgical procedures and appointments, registers patients and ensures a high level of accuracy with all tasks. GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Situated in scenic Towson, GBMC represents more than just a hospital; it's a legacy of over 60 years in premier healthcare. Our beautiful suburban campus is home to a facility with over 250 beds, 23,000 admissions, and 52,000 emergency room visits each year. GBMC is currently seeking talented, compassionate employees to support patients of the communities we serve. GBMC has also been named “best place to work!” At GBMC Health Partners, we don't just provide comprehensive medical care – we build lasting relationships. When it comes to the care of our patients, for us, it's personal. Whether you’re a physician leading proactive health strategies, a nurse practitioner providing care, or a medical assistant ensuring seamless operations, your role here is pivotal. At Gilchrist, we transcend traditional hospice care. Every individual's journey is unique, and we pride ourselves on being there, every step of the way. For over three decades, Gilchrist has stood as a pillar of compassion and dedication as Maryland's premier nonprofit provider for serious illness and end-of-life care. We are more than just a hospice; we are a life-affirming promise ensuring every moment is lived to its fullest. Hospice of Washington County (HWC), situated in Hagerstown, MD, is the only licensed provider for hospice care within Washington County. Our team of committed professionals understands the importance of ensuring that every individual is able to LIVE their life to the fullest. The focus is on caring for the individual, not the cure. Hospice focuses on helping a person live; making the most of each minute, hour, day, week and month they may have during the final season of life. It is about allowing self-determined life closure; individuals remain the decisions makers of how they will spend their precious days, weeks, and months. Hospice focuses on quality of life, not quantity. We provide hospice care wherever the individual designates as their home. That can be in a private residence, nursing home, or assisted living facility. Hospice care is available to patients of any age, religion, race, or illness. Hospice care is covered under Medicare, Medicaid, most private insurance plans.

Requirements

• High School diploma or equivalent required.
• 2 years medical experience required.
• Knowledge of all HMOs, PPOs, Medicare, BC/BS and commercial restrictions in addition to department carve outs
• Knowledge of CPT & ICD-10 codes and medical terminology
• Skill in using computerized medical record system (scheduling, registration, billing) and personal productivity applications
• Skill in written and oral communication
• Skill in performing non-complex arithmetic calculations
• Ability to manage multiple tasks and deadlines
• Excellent customer service skills
• Ability to sit, stand and pay close attention to detail.
• Ability to concentrate and pay close attention to detail and achieve a high level of efficiency with minimum errors, ability to prioritize work.
• Frequent standing, walking, and lifting (up to 20 pounds).

Nice To Haves

• Bachelor’s degree preferred.
• Surgical posting experience preferred.

Responsibilities

• Reserves all operating rooms; schedules related equipment and posts patients for all operative procedures, inpatient and outpatient
• Cancels scheduled cases in a timely manner
• Notifies affected individuals of all changes in surgery such as date, time or cancellations
• Prepares and assures the reproduction of master operating room.
• Collates OR schedules and delivers copies to designated hospital areas
• Maintains files of necessary records, such as requests pertaining to admission and/or surgery.
• Maintains filing system on each patient posted for admission or surgery
• Informs physicians' representatives and secretaries of allied hospital services and pertinent related information; i.e., compliance and insurance requirements.
• Informs secretaries of prerequisites needed to ensure smooth flow of admission of patient
• Seeks assistance from managers when unable to accommodate requests from physician offices and/or operating room Charge Nurse/Managers
• Works closely with surgeon to schedule surgical procedures, diagnostic tests and therapeutic procedures according to restrictions of HMOs, PPOs, etc. and working in cooperation with patients and other hospital departments.
• Types letters, reports, forms, correspondence, diagnostic test results, patient histories and notes from machine dictation or rough draft where appropriate.
• Assembles and maintains files for all patients according to procedure and updates records and files for current patients.
• Schedules, confirms, and coordinates patient appointments.
• Prepares and prints daily patient schedule and distributes to appropriate personnel.
• Mails patient appointment reminders and calls patient prior to appointment to confirm.
• Pre-registers all patients and verifies authorization of patient testing orders and insurance coverage.
• Checks in patients upon arrival.
• Completes patient appointment verification calls, including patient travel screen questionnaire and creates patient file.
• Orders office supplies.
• Pre-registration of patients and confirm patients.
• Participates in staff orientation, education, and in office onboarding and training.
• Checks for patient referral if required by insurance and follow proper protocol for entering and attaching the referral.
• Collect pays and any outstanding balances
• Obtain prior authorization/referrals if required for visit or in office testing and/or surgical procedures.
• Maintains multifaceted computerized scheduling and billing system.
• Schedules patient appointments and performs (pre) registration duties.
• Receives and screens telephone calls as well as scheduling peer-to-peer conference calls.
• Responds to general inquiries by relating or referring to established policies and procedures.
• Identifies opportunities for more efficient operation of Surgical Posting.
• Open to feedback about Surgical Posting errors/mis-posts.
• Escalates relevant Surgical Posting concerns to Practice Manager and communicates Surgical Posting updates at daily huddle.

Benefits

• Competitive salary and generous paid time off
• Free parking
• Monthly MTA bus pass subsidy-85% paid by GBMC "if applicable"
• Company subsidized onsite fitness and wellness center "if applicable"
• Pre-paid tuition to pursue professional development, additional certifications, and degree programs
• Comprehensive health, dental, and vision coverage
• 401 (a) and 403 (b) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED