Senior Supply Chain Program Manager

Microsoft•Redmond, WA

1d•$97,600 - $206,400

About The Position

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Within CSCP, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain. Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. #CSCP #CSCPJobs

Requirements

Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 3+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 6+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 8+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.
Six Sigma Certification
Experience leading large-scale business transformation, AI adoption, digital modernization, or process improvement initiatives across complex supply chain or operational environments.
Strong understanding of data-driven decision making, knowledge management, business intelligence, and the role of contextual information in enabling effective AI and intelligent workflows.
Demonstrated success identifying, scaling, and institutionalizing best practices through governance, operating models, training programs, and organizational change management.
Expertise in applying continuous improvement methodologies and performance measurement frameworks to drive outcomes.
Proven ability to influence and align cross-functional stakeholders, translating business challenges into AI-enabled opportunities.

Responsibilities

Drive the identification, prioritization, and realization of AI-native architecture patterns and practices across the Cloud and AI (C+AI) supply chain.
Connect business needs to intelligent workflows and contextual intelligence to deliver measurable efficiency, scalability, and continuous improvement.
Collaborate with cross-functional teams to define and implement supply chain strategies using data-driven solutions.
Foster innovation and operational excellence through the application of advanced methodologies.
Provide leadership in scaling AI capabilities and digital transformation initiatives in supply chain processes.
Design and execute initiatives to optimize supply chain performance metrics and outcomes.
Align global teams and stakeholders to streamline supply chain operations, leading to end-to-end enhancement.