Senior Supply Chain Analyst - Service Delivery

Martin Brower • Rosemont, IL

25d

About The Position

This role involves leading the analysis of complex business problems and supporting the implementation of supply chain solutions. The analyst will translate business requirements into system and process outcomes, own end-to-end delivery of initiatives, and lead process improvement initiatives across systems, processes, and users. A key aspect of the role is driving the adoption of system capabilities and supporting KPI performance and improvement planning. Other projects or duties may be assigned.

Requirements

• Bachelor’s Degree in Supply Chain, Business, Engineering, Information Systems, or related discipline and 2 plus years of experience in supply chain operations, supply chain systems, or supply chain analytics or High School Diploma/General Education Degree (GED) and 5 plus years of specific experience
• Strong working knowledge of supply chain processes (e.g., demand planning, replenishment, inventory management, order management, or logistics)
• Experience working with supply chain or enterprise systems (e.g., planning systems, ERP, CRM, or similar platforms supporting supply chain operations)
• Proven ability to lead issue resolution, including coordinating with business stakeholders, IT teams, and application owners
• Experience managing change control, testing (UAT), and production support activities

Nice To Haves

• Master’s Degree
• Proficient in process mapping and use of process mapping tools (Vision, SmartDraw, Lucidchart, Tallyfy, etc.)
• Experience with Salesforce Service Cloud or other Salesforce applications
• Experience with Supply Chain Planning applications
• Working knowledge of Power BI, Tableau or other reporting solution
• Understanding of Project Management methodologies (Agile, Waterfall, Scrum, Kanban, Lean, Critical Path Method (CPM) or PRINCE2)

Responsibilities

• Lead analysis of complex business problems and support implementation of supply chain solutions
• Translate business requirements into system and process outcomes
• Own end-to-end delivery of initiatives
• Lead process improvement initiatives across systems, processes, and users
• Drive adoption of system capabilities
• Support KPI performance and improvement planning
• Other projects or duties as assigned

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid Time Off
• Retirement Benefits
• complimentary Health Screenings

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree