Senior Supplier Quality Engineer

EMD Millipore CorporationBurlington, MA

About The Position

This role involves independently managing and collaborating with suppliers to ensure on-time delivery, resolve quality and production issues, drive continuous improvement, and act as the primary liaison between suppliers and internal cross-functional teams. The position requires conducting audits, monitoring performance, and fostering strong, trust-based partnerships to ensure compliance with quality, customer, and regulatory standards.

Requirements

  • Bachelor’s degree in Mechanical Engineering, Biomedical Engineering, or other Engineering discipline.
  • 3+ years of work experience in quality assurance or quality engineering role within supplier management in the biotechnology industry.
  • 1+ years of work experience in Supplier Quality Management.
  • Excellent oral and written communication skills
  • Must have demonstrated ability to perform failure analysis of customer complaints gained through 1+ years of work experience.
  • Excellent analytical, problem-solving and decision-making skills; self-directed and self-motivated with excellent organizational skills with ability to prioritize and work effectively on multiple tasks with varying requirements and deadlines.
  • Create, review, and approve Installation Qualifications (IQ), Operational Qualifications (OQ), Performance Qualifications (PQ), Master Validation Plans (MVP), and Product Validations (PV) gained through at least 1+ years of work experience.

Nice To Haves

  • Practical knowledge of stainless steel machining, Nickle Plating passivation, media/filters, chemicals, O-rings/gaskets, and Mixer motors and control boxes, Plastic welding gained through 3+ years of work experience is a plus.
  • Master’s degree in Mechanical Engineering, Biomedical Engineering, Electrical Engineering, or other Engineering discipline and 1+ years of experience in process/quality engineering and supplier management in biotechnology industry.
  • TrackWise, SAP, Oracle, ManGo, Veeva experience is a plus
  • Knowledge of current ISO and cGMP standards and lead audit experience for supplier and internal audit gained through 1+ years of work experience is a plus.
  • Experience with new product introduction and buy/resell processes is a plus.
  • Experience managing Mechanical suppliers is a plus.

Responsibilities

  • Lead and facilitate problem-solving activities with suppliers using methodologies like 8D, 5Why, and Ishikawa diagrams to implement effective corrective and preventive actions (CAPA).
  • Lead supplier quality improvement teams, manage supplier yield/data reporting, and ensure continuous improvement of quality and efficiency of external manufacturing operations.
  • Lead supplier quality review meetings to ensure follow-up of issues and implementation of Corrective and Preventative actions.
  • Perform supplier and internal audits for ISO 13485 and ISO 9001 and develop corresponding audit reports.
  • Support the achievement of key site metrics, such as complaint reduction, by leading Engineering Change Requests related to manufacturing specifications, drawings, and procedures, and by providing technical assistance to resolve customer complaints and chronic supplier issues.
  • Develop qualification and validation documentation to support changes to existing products and/or processes.
  • Collaboration and development of Incoming Quality requirements and Statistical analysis of incoming and Supplier process data.
  • Drive continuous improvement initiatives to enhance performance, quality and efficiency of external suppliers.
  • Support of the new product introduction process
  • Managing change control and replacement due to obsolescence of components

Benefits

  • health insurance
  • paid time off (PTO)
  • retirement contributions
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