Senior Supervisor, Underground Worker

natgridProdWorcester, MA
Onsite

About The Position

National Grid is hiring a Senior Supervisor for their Electric Underground department in Worcester, MA. This is an on-site/in-field position. Every day, National Grid delivers safe and secure energy to homes, communities, and businesses, being there when people need them the most. They connect people to the energy they need for the lives they live. The pace of change in society and their industry is accelerating, and their expertise and track record put them in an unparalleled position to shape the sustainable future of their industry. To be successful, they must anticipate the needs of their customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires them to deliver on their promises and always look for new opportunities to grow, both themselves and their business.

Requirements

  • 5 to 7 years of related Underground experience, or committed to ‘on the job’ training with practical experience of methods, processes, and techniques relevant to the area or discipline required.
  • Technically proficient within the subject matter and experience of leading a team involved in Underground Field operations activities is preferred.
  • Ability and knowledge to develop standard operating procedures for field personnel to perform Underground electric work.
  • Must have, or possess the ability to develop, a working knowledge of information systems critical to the work management, financial reporting, and performance tracking of the Underground Department.
  • Must have or possess the ability to develop knowledge and understanding of National Grid’s policies and processes and how to apply them effectively to the Underground Department.
  • Must have demonstrated or possess the skills to build effective, respectful, working relationships.
  • Ability to perform off-hour coverage and provide sound decision-making during emergency situations.
  • Valid driver’s license with a safe driving history that meets National Grid’s Safe Driver policy required.

Nice To Haves

  • A Bachelor's degree in a related area preferred.

Responsibilities

  • Supervise a culturally diverse workforce through coaching, counseling, and team building to ensure tasks are carried out in an efficient manner.
  • Oversee the Underground Electric operational workload of the team to ensure allocated resources are fully utilized in order to deliver against the agreed-upon work plan and execute work activities within planned unit and budget cost.
  • Ensure supervised Underground Electric teams comply with safety standards, policies, and processes to ensure a safe working environment and minimize risk for all staff.
  • Review, ensure accuracy, and execute the approval of area purchase orders, invoices, and payroll activities.
  • Execute all work tasks in compliance with all Company, Federal, and State policy and regulatory requirements.
  • Build good working relationships with internal & external customers and manage the day-to-day relationship with them to understand their requirements and deliver appropriate solutions within National Grid policies and processes.
  • Monitor performance of allocated Underground staff, including issues relating to sickness, discipline, and poor standards of work, to ensure that work is performed efficiently and effectively.
  • Act as the Underground first point of contact for multiple internal stakeholders and outside agencies to provide support and ensure National Grid delivers against service level agreements.
  • Promote and implement Underground Electric best practices to ensure all work tasks achieve high productivity and low costs.

Benefits

  • This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.
  • Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
  • National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class.
  • We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.
  • National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
  • Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment.
  • National Grid complies with all applicable federal, state, and local anti-discrimination laws.
  • We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
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