Senior Supervisor, Logistics - 1st Shift

GXO Logistics•Locust Grove, GA

5d•Onsite

About The Position

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. As the Supervisor, Logistics, you will be responsible for supervising personnel, researching data, providing recommendations and working directly with customers to provide support and resolve issues. If you’re ready to take your career to the next level, we have an opportunity for you to grow with GXO.

Requirements

2 years of relevant work experience
Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel

Nice To Haves

Associate degree in Transportation or Business
2 years of experience in customer service, distribution or logistics in a manufacturing environment
2 years of experience in transportation and operations
Availability to work extended hours as needed, which may include early mornings, evenings and weekends
Capacity to quickly learn and achieve proficiency in new software applications
Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience
Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
Ability to perform complex analyses of data, processes, policies, procedures and/or systems; experience producing unambiguous, comprehensive and accurate interpretations

Responsibilities

Oversee daily outbound transportation activities to ensure on-time shipment execution.
Manage load planning and shipment scheduling using customer-approved carriers and routing guides.
Coordinate dock schedules, shipment appointments, and carrier arrivals/departures.
Ensure compliance with customer transportation requirements and service-level expectations.
Maintain shipment visibility and proactively communicate transportation issues to internal and external stakeholders.
Act as primary operational contact for customer-assigned carriers.
Coordinate shipment pickups and delivery schedules.
Escalate carrier performance issues to customer transportation teams when required.
Support claims, OS&D (Overage, Shortage, and Damage), and freight discrepancy investigations.
Support audits and transportation process reviews.