SENIOR SUPERVISOR, HOUSEKEEPING

Duke Careers • Durham, NC

17d • $21 - $33

About The Position

Be You.

At Duke University, we value the people who keep our campus welcoming, safe, and thriving. As a SENIOR SUPERVISOR, HOUSEKEEPING, you’ll play a key leadership role by guiding teams that care for our academic, residential, and administrative spaces. Your experience, judgment, and commitment to excellence help create an environment where students, faculty, staff, and visitors feel supported every day.

Be Bold.

You’ll lead with confidence, fairness, and accountability—balancing operational excellence with people‑first supervision. This role gives you the opportunity to shape daily operations, mentor staff, and continuously improve service delivery across assigned facilities.

Choose Duke.

At Duke, you’ll find more than a job—you’ll find a community. We offer a collaborative work environment, opportunities for growth, and the chance to make a visible impact on one of the nation’s leading universities. Your leadership helps ensure Duke remains a place of excellence, pride, and care.

Ready to Make a Difference?

Apply now and help us create spaces that support learning, discovery, and community—every single day.

Requirements

• Work requires the ability to provide instructions and maintain records generally acquired through a partial high school education.
• Work requires four years of cleaning or related experience necessary to obtain knowledge of scope of housekeeping unit operations, or four years of supervisory experience to become familiar with accepted supervisory and personnel practices and standards.
• OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Responsibilities

• Establish and maintain housekeeping schedules and assign employees to areas for various housekeeping duties; conduct comprehensive inspections to check the completion of work assignments.
• Ensure that assignments are appropriately staffed and that employees have adequate supplies and equipment for completion of assignments.
• Discuss general housekeeping procedures with personnel of the assigned area; recommend and implement changes in procedures.
• Maintain records and submit reports concerning personnel, equipment, supplies, expense, and general housekeeping activities.
• Take necessary action to correct any mechanical, structural, or electrical condition in need of repair or replacement.
• Perform various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules; conduct first step grievance hearings. Monitor and ensure the training of new personnel.
• Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Benefits

• Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees