Senior Supervisor, Fleet

National Grid•Malden, MA

About The Position

National Grid is hiring a Senior Supervisor for its Fleet Services department in Greater Boston, responsible for locations in Malden, Massachusetts, and Waltham, Massachusetts. The role oversees the operation and maintenance of a safe, reliable fleet and its associated facilities. It supervises first- and/or second-shift workers at one or multiple garage locations, ensures vehicles and garages meet safety requirements, and supports the Company's goal of zero injuries every day. The Senior Supervisor ensures work orders are complete and accurate, garage and department financial targets are met, and internal clients receive support. The role maintains relationships with clients, union leadership, and employees; develops Working Leaders; and ensures compliance with environmental, safety, employment, and company requirements. It is accountable for personnel, contractors, materials, and supplies needed for fleet maintenance, and coordinates workforce planning and schedules to allocate resources efficiently. The position also responds to emergency requests from other departments by providing personnel and equipment for Storm and other Gas and Electric restoration emergencies while maintaining Fleet Operations.

Requirements

Supervisory and interpersonal experience.
At least 5 years of experience in leadership positions supervising a union workforce.
Ability to develop technicians to improve productivity.
Strong verbal and written communication skills.
Problem-solving skills.
Demonstrated leadership skills.
Valid driver's license.
Ability to work without current or future visa sponsorship.

Nice To Haves

Bachelor's degree in a technical field, or 3–5 years of Automotive/Fleet technical and managerial experience.
3–5 years of experience maintaining and repairing medium/heavy-duty trucks and mounted equipment, including utility aerial equipment, light-duty vehicles, and associated equipment.
Advanced certifications, such as a CDL license, state inspector's license, or ASE certifications.
Massachusetts CDL Class A driver's license.
Massachusetts inspector's license for light- and heavy-duty vehicles.
ASE certifications in Automotive, Medium/Heavy vehicles, and Auxiliary power systems.

Responsibilities

Supervise first- and/or second-shift workers at one or multiple garage locations.
Ensure Fleet vehicles and garages comply with applicable safety regulations and are managed to high safety standards; support the Company's goal of zero injuries every day.
Ensure all work orders are complete and correct.
Ensure financial targets are met for each garage and the department.
Provide support to clients in various lines of business and departments.
Maintain strong relationships with clients, union leadership, and employees.
Lead garage personnel and develop Working Leaders.
Ensure compliance with environmental, safety, and employment laws, regulations, and company policies.
Supervise personnel, contractors, materials, and supplies required to maintain the fleet, ensuring productivity and accountability.
Coordinate and direct workforce planning and schedules for assigned day or night shifts.
Allocate resources efficiently to maximize productivity, meet customer requirements, and use cost-effective vehicle and equipment maintenance and repair methods.
Respond to emergency requests from other departments by providing personnel and equipment for Storm and other Gas and Electric restoration emergencies while maintaining Fleet Operations.