Senior Supervisor, Direct Sales

Clearwave Fiber LLCKansas City, MO
Hybrid

About The Position

Clearwave Fiber is seeking an enthusiastic and results-driven Sr. Supervisor, Direct Sales to guide and develop their sales team in the fast-growing fiber-optic industry. This role requires a balance of strategic leadership and direct sales activities, making it ideal for someone who excels both in managing teams and driving personal sales performance. The Sr. Supervisor, Direct Sales will oversee the day-to-day operations and performance of the Residential Sales Executive team in the Marietta, GA area. Reporting directly to the Regional Sales Manager, this role will work closely with leadership to ensure the team not only meets but exceeds sales targets. The leadership provided will be crucial in driving growth, operational excellence, and the future of residential fiber connectivity. Approximately 60% of the time will be spent in the field, directly engaging with the team to support and lead by example. The remaining 40% will focus on strategic planning, reporting, and administrative tasks to ensure smooth operations.

Requirements

  • Must live within 20-30 minutes of Kansas City.
  • Experienced in direct sales, preferably in telecommunications or a related field.
  • Adept at coaching, mentoring, and leading a diverse team of sales professionals.
  • Skilled in performance management and operational efficiency.
  • An excellent communicator, capable of partnering effectively across departments and leadership levels.
  • Successful background checks, drug screenings, and reference checks.

Responsibilities

  • Be accountable for meeting and surpassing your team's sales goals, balancing leadership responsibilities with individual sales efforts.
  • Supervise, train, and coach the Residential Sales Executives (RSEs), fostering an environment of continuous improvement, accountability, and team success.
  • Deliver comprehensive performance reports and metrics to sales leadership, providing transparency and insight into team performance and progress.
  • Take responsibility for recruiting, interviewing, and hiring new sales talent. Mentor, coach, and develop your team members, ensuring they are set up for long-term success.
  • Oversee employee relations, conducting performance reviews and managing improvement plans to maintain a productive, engaged, and motivated workforce.
  • Work closely with leadership and operations teams to manage territory assignments, track performance, and ensure accurate and timely commission payments.
  • Perform additional duties as requested by market leadership, demonstrating flexibility and commitment to Clearwave Fiber’s overall success.

Benefits

  • Free Clearwave Fiber services (if you live in our service area).
  • Health, dental, and vision insurance from day one.
  • 401(k) with generous company matching and 100% vesting from the beginning.
  • Paid time off—up to 20 days in your first year!
  • Employee referral program and career development opportunities.
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