Senior Supervisor, Delivery

Conduent•Seattle, WA

2d•$84,000 - $86,000•Hybrid

About The Position

The Aerospace Training Manager leads the delivery, oversight, and quality assurance of aerospace training and assessment programs. This role manages instructors and assessors while ensuring all courseware, evaluations, and client deliverables meet strict aerospace industry standards. The Manager is responsible for maintaining operational excellence, driving team performance, and ensuring the highest level of customer service in a professional environment. Flexibility is essential, as this position requires working beyond standard hours to meet operational needs and client demands. Keep in mind while there is a job description below new requirements are constantly being added and we must adapt to them.

Requirements

3–7+ years of experience in aerospace training, assessment, or production leadership roles
Prior leadership or management experience preferred.
Strong technical background in aerospace manufacturing or maintenance
Proven ability to instruct, mentor, and lead technical teams.
Excellent interpersonal, communication, organizational, and record-keeping skills
Proficiency in MS Office and ability to learn new systems and software quickly.
Ability to manage multiple priorities and clients in a fast-paced environment.
Military experience is highly valued.
Electrical systems (installations, crimping, soldering, troubleshooting)
Bonding and grounding
Aircraft assembly and structural work
Heavy and light structure drilling, fastener, and rivet installation
Aircraft sealant application
Blueprint reading and production standards.
Aircraft systems operation and troubleshooting
Environmental Health & Safety (EHS), including confined space, LOTTO, DOT, and fall protection.
Use of power tools and hand tools in production environments

Responsibilities

Lead, coach, and supervise a team of Instructors and Industrial Skills Assessors across multiple locations and shifts.
Oversee and administer complex evaluation systems (hands-on and theoretical) ensuring accuracy, consistency, and compliance.
Ensure all training programs meet aerospace industry standards, compliance requirements, and client expectations.
Manage multiple client engagements simultaneously while maintaining high-quality delivery.
Monitor and evaluate instructor and assessor performance, providing feedback, mentorship, and corrective action when needed.
Maintain accurate records.
Coordinate scheduling, staffing, and resource allocation across 1st, 2nd, and 3rd shifts.
Maintain a clean, organized, and safe industrial training environment.
Communicate effectively with clients, leadership, and internal teams regarding updates, issues, and performance.
Stay current on aerospace technologies, compliance requirements, and training methodologies.