Senior Supervisor, Delivery

Conduent
$84,000 - $86,000Hybrid

About The Position

The Aerospace Training Manager leads the delivery, oversight, and quality assurance of aerospace training and assessment programs. This role manages instructors and assessors while ensuring all courseware, evaluations, and client deliverables meet strict aerospace industry standards. The Manager is responsible for maintaining operational excellence, driving team performance, and ensuring the highest level of customer service in a professional environment. Flexibility is essential, as this position requires working beyond standard hours to meet operational needs and client demands. Keep in mind while there is a job description below new requirements are constantly being added and we must adapt to them.

Requirements

  • 3–7+ years of experience in aerospace training, assessment, or production leadership roles
  • Strong technical background in aerospace manufacturing or maintenance
  • Proven ability to instruct, mentor, and lead technical teams.
  • Excellent interpersonal, communication, organizational, and record-keeping skills
  • Proficiency in MS Office and ability to learn new systems and software quickly.
  • Ability to manage multiple priorities and clients in a fast-paced environment.
  • Must maintain a clean, safe, and organized workspace.

Nice To Haves

  • Prior leadership or management experience preferred.
  • Military experience is highly valued.

Responsibilities

  • Lead, coach, and supervise a team of Instructors and Industrial Skills Assessors across multiple locations and shifts.
  • Oversee and administer complex evaluation systems (hands-on and theoretical) ensuring accuracy, consistency, and compliance.
  • Ensure all training programs meet aerospace industry standards, compliance requirements, and client expectations.
  • Manage multiple client engagements simultaneously while maintaining high-quality delivery.
  • Monitor and evaluate instructor and assessor performance, providing feedback, mentorship, and corrective action when needed.
  • Maintain accurate records.
  • Coordinate scheduling, staffing, and resource allocation across 1st, 2nd, and 3rd shifts.
  • Maintain a clean, organized, and safe industrial training environment.
  • Communicate effectively with clients, leadership, and internal teams regarding updates, issues, and performance.
  • Stay current on aerospace technologies, compliance requirements, and training methodologies.

Benefits

  • Health and Welfare Benefits
  • Retirement Savings
  • Employee Discounts
  • Career Growth Opportunities
  • Paid Training
  • Paid time off
  • Great Work Environment
  • health insurance coverage
  • voluntary dental and vision programs
  • life andдиability insurance
  • a retirement savings plan
  • paid holidays
  • paid time off (PTO) or vacation and/or sick time
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