Senior Strategic Partner Manager, Solutions

ZoomInfo Technologies LLC•Waltham, MA

20h•Hybrid

About The Position

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. Here at ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual, we want to talk to you! We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting-edge technologies and processes to delight our customers and rapidly increase revenues. The Strategic Partner Manager, Solutions is a position that will play a critical role in the Partner organization. The Partner Account Manager is responsible for building a global program that will equip ZoomInfo’s top implementation partners to deliver successful project outcomes and ensure ongoing customer adoption. This role will work closely with ZoomInfo’s Solutions Team, while reporting to the Sr AVP of Partnerships, to ensure the success of the program is in line with ZoomInfo’s overall solutions partner program and strategy.

Requirements

5-8 years of experience working with and handling solutions partners
Confirmed track records of sales over-performance
Existing SI partner relationships and network
Strategic business and marketing planning capabilities
Excellent interpersonal skills and a confirmed capacity to build positive relationships and close business with partners
Proven ability to work cross-functionally
Must be self-motivated, have strong self-management skills and should demonstrate leadership qualities

Responsibilities

Help design and manage in building a global Solutions Partner Program and methodology that 1) equips partners to drive successful project outcomes and ensure ongoing customer adoption 2) elevates partners’ technical competency and matures their ZoomInfo services practice
Work with the partner team, delivery and account teams to ensure the proper program elements, resources, and processes are put in place to support solutions partner's success
Provide full program strategy, project management and timely updates on key solutions partner success initiatives
Be the trusted advisor for ZoomInfo solutions partners and act as a player/coach as the team expands
Work collaboratively with Partners and internal ZoomInfo delivery and technical experts to develop repeatable frameworks built from successful customer deployments
Collect qualitative and quantitative data points to measure and report on individual partner performance based upon key metrics (KPIs) to ensure a high standard of implementation quality from our top partners
Play an active role in contributing to the evolution of ZoomInfo’s overall partner program and strategy
Architect and manage partner business planning, QBRs, assessments, etc.
Own and manage partner interactions with ZoomInfo Team (Marketing, Product, Pre-Sales, Sales, Services, Enablement, Customer Success, Partner Operations, and Executive Leadership
Handle administrative functions related to Partner Account and ensure internal tools are updated and sales hygiene is maintained
Support Partners and internal stakeholders’ ad-hoc requests and jump in where needed (eg, legal agreement support, webinars, collateral building, etc.)
Core systems and tools you may be working with: Salesforce, Jira, Confluence, GSuite, Netsuite, Snowflake, GCP, AWS, plus multiple other peripheral software tools in these ecosystems.

Benefits

Work with great people - Independently driven with a team mentality
Our clients find great value in our products, making them excited
Competitive compensation and benefits package
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being.

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