Senior Strategic Human Resources Business Partner - Strategic Operations

Women's College Hospital•Toronto, ON

3h•CA$52 - CA$63•Onsite

About The Position

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice. Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone. Applicants must reside and be legally eligible to work in Ontario. This is a Regular Full-Time position (replacement). An exciting opportunity as a Senior Strategic Human Resources Business Partner - Strategic Operations, exists in our Talent Acquisition, Employee & Labour Relations department.

Requirements

Business Administration, Human Resources or related undergraduate degree required
CHRL/CHRP or equivalent designation required
Minimum seven (7) years’ experience as an HR professional in a unionized workplace
Expert knowledge and experience with HR practices and principles including provincial legislation (Human Rights, Employment Standards, AODA, Health and Safety), Collective Agreement administration and the ability to effectively interpret and apply accordingly
Strong Microsoft Office including Outlook, Word, Excel, Access and PowerPoint working knowledge
Strong mentorship and relationship management skills with experience in partnering, influencing, coaching and building credibility with leaders and the HR team
Strong change management skills with demonstrated ability to act as a catalyst for change within the operation
Strong business acumen and issue resolution skills with the ability to deal with situations in an open, objective and flexible manner
Demonstrated analytical, partnership building, customer service and problem solving experience
Proven attendance and punctuality
Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all

Nice To Haves

Master’s degree in industrial/Labour Relations, Human Resources or relevant study an asset
Health care or broader public sector experience in HR preferred
Experience in leveraging artificial intelligence (AI) tools to enhance recruitment, workforce analytics, process automation, and HR service delivery
Previous experience with strategic recruitment and workforce planning programs and initiatives within a unionized environment
Sound knowledge of c of human resources, practices, employment legislation, and employee life cycle programs, OD an asset
Demonstrated WCH vision mission and values

Responsibilities

In collaboration with the HR and management team, responsible for designing a comprehensive workforce plan which encompasses short and long-term strategies and goals
Leads various HR projects within subspecialty areas: HR strategic operations
Generate research activities to build an understanding of talent needs versus capacity
Identify gaps and opportunities to and implement strategies to implement, improve and optimize the Human Resource Information Systems applications
Aligns strategic people and equity initiatives with corporate plans through effective project management and communication
Support Employee/Labour Relationships with various initiatives such as investigations and restorative relationship initiatives
Acts as a business partner with program areas to provide HR analysis, communicate risk areas and work with the program managers to identify risk mitigation
Conducts monthly reoccurring meetings with clients to attend to any needs relating to HR operational and planning activities
Effective administration, interpretation and application of Collective Agreements and Hospital policies, guidelines and directives
Handles grievance and dispute resolution management, including representing the Hospital at mediations and partnering with legal counsel on matters proceeding to arbitration; escalates to the Manager, Human Resources as necessary
Supports return to work process with Occupational Health and Safety, and the employee to finalize return to work plans, including modified plans
Provides ongoing updates and support to projects in line with legislation changes, business trends, external and internal changes
Act as an SME and provide value added advice to leadership and staff on various policies and procedures as they relate to different areas of HR
Leads and/or participates in the development and implementation of HR programs that aim to increase employee engagement and WCH’s brand recognition
Partners with HR management to develop and execute various HR solutions that support strategic objectives. Ensuring alignment with the overall Hospital culture, mission, values, and strategic plan
Develop detailed project plans and schedules for various department initiatives based on approved objectives and deliverables; communicates project changes, challenges, and status updates to stakeholders
Monitors, tracks, and evaluates the progress and adherence to project milestones, timelines, and resource allocation
Creates communication and promotional activities and materials in line with initiatives
Support and lead special projects within the HR department
As a role model and champion, you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.