Senior Human Resources Business Partner
About The Position
SMG Restaurants owns and operates McDonald's restaurants across North Carolina. Our mission is simple: build outstanding restaurants by investing in outstanding people. We're looking for someone who loves helping people succeed behind the scenes. This isn't a recruiting-heavy role or a training position. Instead, you'll become the person who ensures our team members are supported professionally, and that our leaders have the HR guidance they need to build a great workplace. If you enjoy solving problems, organizing complex situations, and helping leaders navigate employee matters with professionalism and care, we'd love to meet you. The Senior Human Resources Business Partner serves as the organization's primary resource for employee relations, HR administration, payroll support, and special projects. You'll work closely with our Leadership Team to support approximately our restaurant locations while helping maintain consistent HR practices throughout the company. This position is primarily remote with occasional travel to restaurants for meetings, leadership events, and other business needs.
Requirements
- Exercises excellent judgment
- Handles confidential information with discretion
- Is highly organized
- Communicates professionally
- Solves problems independently
- Builds trust with employees and leaders
- Brings calm to difficult situations
- Follows through on commitments
- Is comfortable working remotely while staying highly responsive
- McDonald's leadership experience (GM or above strongly preferred)
- A willingness to learn and jump in to support our team
- Strong written communication skills
- Excellent organizational skills
- Comfortable managing multiple priorities
- Microsoft Office / Google Workspace proficiency
Responsibilities
- Conduct employee investigations
- Interview employees and managers
- Prepare written investigation summaries
- Draft coaching documentation
- Prepare performance improvement plans
- Assist leaders with disciplinary documentation
- Ensure HR matters are handled consistently and professionally
- Maintain confidential employee records
- Support employment compliance
- Process pay changes
- Assist employees with payroll questions
- Resolve paycheck issues
- Coordinate pay cards
- Audit payroll information for accuracy
- Support wage adjustments and promotions
- Maintain compensation documentation
- Prepare letters and employment documents
- Organize company files and records
- Coordinate HR paperwork
- Track key HR metrics
- Maintain employee databases
- Assist with compliance reporting
- Planning leadership events
- Coordinating company recognition programs
- Supporting company communications
- Writing employee resources
- Assisting with organizational initiatives
- Helping improve HR systems and processes
- Other strategic projects assigned by leadership
Benefits
- An amazing culture that prioritizes our people
- Competitive salary and monthly performance bonus eligibility
- 100% employer-paid medical, dental, and vision insurance
- Permanent remote work flexibility
- Paid time off
- Participation in company vehicle program
- Cell phone allowance
- Travel stipend
- Retirement plan with company match
- Eligibility for company financial service award
- Tuition support and assistance
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
