Senior Strategic Consultant - AI Solutions, Automation & Analytics

Bullhorn • Remote NOAM - Massachusetts, MA

5d

About The Position

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone. About the role The Senior Strategic Consultant is responsible for advising and supporting customers through digital transformations that utilize Bullhorn’s Automation, Amplify, and Analytics solutions to drive business improvements. This role blends deep consultative expertise with technical execution, enabling clients to transform their operations through intelligent automation, AI-driven workflows, Digital Workers, and data-driven decision-making. This role primarily delivers across three core areas: Amplify - Deploying and optimizing AI-driven Digital Workers across recruitment workflows Automation - Designing and guiding scalable, transformational workflow architectures Analytics - Delivering advanced reporting and dashboards to measure performance, adoption, and business outcomes As a Senior Strategic Consultant, you will: Consultative Leadership Understand critical business drivers in staffing and recruiting companies, and consult with customers on process and technology changes to improve their operations. Act as an expert and trusted advisor on AI, automation, and analytics-driven transformation Lead with an outcome-orientation, focusing customers on KPI improvements that determine and measure the highest-impact opportunities across workflows and reporting Identifies and advises customers on deployment of Digital Workers in new areas to drive increasing business value Solution Delivery and Execution Lead end-to-end delivery of Automation, Amplify, and Analytics implementation projects Deploys Digital Workers through Amplify to execute AI-driven activities within recruiter workflows Drives development and deployment of workflows within Automation to enable scalable and sustainable process automation Deploys Digital Workers through Amplify to execute AI-driven activities within recruiter workflows Configures and delivers Bullhorn Analytics solutions, including dashboards and reporting frameworks, to support business visibility and performance tracking Optimize solutions based on data insights and usage patterns Delivers operational optimization projects focused on refining existing workflows and improving productivity within defined parameters. Provides technical feasibility assessments for configuration requests within the core platform. Drive governance, risk management, and stakeholder alignment Team and Specialist Engagement Works closely with other senior team members, Solution Owners, and Sales to align on solution design and delivery approach Operates with autonomy while identifying when to engage SMEs, technical, and product specialists Leads resolution discussions regarding solution or configuration challenges, partnering with the Project Manager (PM) & Solution Owner (SO), where required, to manage communication and drive the path to resolution. Contributes to resolving configuration, workflow, and reporting challenges Collaborates with data and technical teams to ensure alignment across automation and analytics solutions

Requirements

• 4–7+ years of total experience, with significant direct exposure to the staffing industry or complex SaaS implementation.
• Strong experience with automation, AI, or analytics solutions
• A strong track record of executing, configuring, and optimizing complex business processes
• Experience in a role accountable for leading the implementation and configuration of complex business solutions within a defined architectural design.
• Strong problem-solving capability across diverse topics, with demonstrated outcome orientation
• Strong stakeholder management and leadership skills
• Comprehensive understanding of recruiter workflows, client fulfillment cycles, and key business drivers within a staffing vertical (preferred).
• A Strong understanding of Business Process Optimization principles.
• A solid understanding of Change Management and User Adoption principles.
• A Bachelor’s degree in a relevant field or equivalent work experience. Business degree preferred.

Nice To Haves

• Relevant certifications in technology, analytics, or project delivery are a plus, e.g., Certified Staffing Professional (CSP/ASA), Project Management Professional (PMP), or Lean Six Sigma certification.

Responsibilities

• Understand critical business drivers in staffing and recruiting companies, and consult with customers on process and technology changes to improve their operations.
• Act as an expert and trusted advisor on AI, automation, and analytics-driven transformation
• Lead with an outcome-orientation, focusing customers on KPI improvements that determine and measure the highest-impact opportunities across workflows and reporting
• Identifies and advises customers on deployment of Digital Workers in new areas to drive increasing business value
• Lead end-to-end delivery of Automation, Amplify, and Analytics implementation projects
• Deploys Digital Workers through Amplify to execute AI-driven activities within recruiter workflows
• Drives development and deployment of workflows within Automation to enable scalable and sustainable process automation
• Configures and delivers Bullhorn Analytics solutions, including dashboards and reporting frameworks, to support business visibility and performance tracking
• Optimize solutions based on data insights and usage patterns
• Delivers operational optimization projects focused on refining existing workflows and improving productivity within defined parameters.
• Provides technical feasibility assessments for configuration requests within the core platform.
• Drive governance, risk management, and stakeholder alignment
• Works closely with other senior team members, Solution Owners, and Sales to align on solution design and delivery approach
• Operates with autonomy while identifying when to engage SMEs, technical, and product specialists
• Leads resolution discussions regarding solution or configuration challenges, partnering with the Project Manager (PM) & Solution Owner (SO), where required, to manage communication and drive the path to resolution.
• Contributes to resolving configuration, workflow, and reporting challenges
• Collaborates with data and technical teams to ensure alignment across automation and analytics solutions

Benefits

• Medical
• Dental
• Vision
• 401(k)
• 401(k) Match
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program
• Company-wide mentor program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior