Senior Storage Administrator
About The Position
Fidelity’s Enterprise Infrastructure Distributed Hosting organization is seeking a Senior Storage Administrator to join the Server and Storage Operations team. This role is responsible for supporting enterprise storage and data protection platforms, resolving complex infrastructure incidents, fulfilling service requests, and maintaining the reliability of critical technology services. The position involves monitoring and supporting backup and recovery operations, managing storage provisioning and migration activities, and collaborating with technology teams across Fidelity to deliver secure, scalable infrastructure solutions. This role has a direct impact on the availability and performance of the systems that support Fidelity’s business operations and client services.
Requirements
- 5+ years of experience supporting enterprise storage, backup, or infrastructure operations
- Experience supporting enterprise storage environments, including Storage Area Network (SAN), Network Attached Storage (NAS), and data protection technologies
- Working knowledge of enterprise storage platforms such as IBM storage systems, Infinidat, NetApp, or similar technologies
- Experience in managing backup and recovery solutions, preferably Commvault or comparable backup software
- Knowledge of SAN switch administration and storage connectivity concepts
- Strong verbal and written communication skills with the ability to collaborate effectively across global teams
- Familiarity with VMware/OLVM virtualized environments
- Ability to take initiative, manage competing priorities, and support operational activities in a fast-paced environment
Nice To Haves
- Experience supporting Windows infrastructure is strongly preferred
- Linux administration experience is highly preferred
- Experience with hyperconverged infrastructure or monitoring tools, and cloud technologies is a plus
Responsibilities
- Supporting enterprise storage and data protection platforms
- Resolving complex infrastructure incidents
- Fulfilling service requests
- Maintaining the reliability of critical technology services
- Monitoring and supporting backup and recovery operations
- Managing storage provisioning and migration activities
- Collaborating with technology teams across Fidelity to deliver secure, scalable infrastructure solutions
- Contributing to operational KPIs, metrics & observability
- Driving automation initiatives and promoting DevOps/EngOps work
- Collaborating with global teams and vendors to resolve issues and implement solutions
- Troubleshooting complex infrastructure incidents, conducting root cause analysis, and supporting problem resolution activities
- Handling storage provisioning, decommissioning, data restoration, migration activities, and disaster recovery support
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
