Senior State Project Manager

findhelp•Nashville, TN

10d•Onsite

About The Position

We are seeking a highly experienced and strategic Senior Project Manager to lead the implementation and successful delivery of findhelp's most complex and high-impact government programs. You will be responsible for defining comprehensive program plans, mitigating strategic risks, and orchestrating cross-functional teams and executive stakeholders to ensure the seamless delivery and adoption of solutions. Along with a passion for social care, you have a proven track record of leadership in large-scale, intricate project and program management, specifically within government delivery contexts.

Requirements

Bachelor’s degree required; Master's degree or advanced certification preferred.
8+ years experience with project and program management, with proven success and leadership in implementing large-scale, highly complex programs that include significant government delivery and/or direct government clients.
Project Management Professional (PMP) Certification required.
Demonstrated expertise in project management methodologies (Agile, Waterfall, Hybrid) and their application in complex government environments.
Experience with technology implementation projects, particularly those involving intricate integrations or enterprise systems.
Superior interpersonal and communication skills, with a proven ability to build and maintain strategic relationships and influence executive leadership and diverse stakeholders.
Exceptional analytical and strategic problem-solving skills, with the ability to identify systemic business opportunities and proactively mitigate high-level risks.
Extremely detail-oriented, with advanced organizational and program management skills.
Proven ability to work autonomously and lead initiatives with minimal direction, demonstrating a strong sense of accountability and ownership for program success.
Willingness to travel up to 25% (or more, depending on program needs) as required.

Responsibilities

Strategically own and drive the end-to-end lifecycle for highly complex government programs or a portfolio of interdependent projects, leading discussions with executive stakeholders and providing high-level strategic reporting.
Develop and present comprehensive program status reports to senior leadership and external stakeholders, proactively escalating and providing mitigation strategies for program-level risks or significant deviations from scope.
Collaborate closely with the Director of Government Delivery and other senior leaders to proactively identify, assess, and address strategic risks and significant opportunities impacting program success and long-term delivery.
Ensure program work is strategically prioritized and meticulously aligned to achieve critical short and long-term deliverables for government projects and overall business objectives.
Drive cross-functional communication and collaboration to ensure all key stakeholders have access to the right information to make informed, strategic decisions.
Define, implement, and continuously evolve project and program management best practices for the Government Delivery team and internal stakeholders, ensuring robust methodologies are widely communicated and utilized.
Provide leadership and mentorship to Project Managers and other team members, fostering best practices, knowledge sharing, and professional growth within the department.
Serve as a primary liaison and expert guide for government clients regarding implementation processes, managing complex expectations and relationships to ensure satisfaction and successful outcomes.

Benefits

401k & equity grants
Free food and onsite gym at our Austin HQ
Paid parental leave
Competitive PTO & 10 paid holidays
Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
Dog-friendly office in Austin HQ
24/7 access to telemedicine and counseling
Book Purchasing Program
Culture Committee
Leadership Development Training
Paid Volunteering Time