Senior Staff Software Engineer, Android & IoT

PatientPoint

3d•$144,390 - $220,834•Remote

About The Position

The Senior Staff Engineer on the Ops Portal team serves as a technical anchor at the intersection of field operations and software engineering. The role owns technical direction and architecture for Ops Portal, the Device Configurator Application (DCA), and Unified Device Diagnostics (UDD), an AI agent platform that collects device data and diagnoses issues across the fleet. It spans these products and the shared Android device platform, combining hands-on production engineering with architectural leadership. The engineer writes production code, signs off on high-risk changes, and shapes product decisions in partnership with the Product Lead and Design Lead. The role also contributes Android, IoT, and AI agent expertise to PatientPoint’s Engineering Architecture Group. Work includes real-time device communication and remote command and control, AI-assisted diagnostics, fleet safety, security, observability, and mentoring engineers.

Requirements

10+ years of experience building and running production software systems.
Strong backend proficiency in Kotlin and/or Python, including building reliable services and APIs.
Hands-on experience with Android device fleets, including Android app or system development (AOSP, APK deployment, ADB), device telemetry, remote command and control, and provisioning.
Deep AWS experience, including AWS IoT Core, MQTT, Lambda, API Gateway, Cognito, and Terraform.
Experience building AI agent systems, including LLM tool use (MCP or equivalent), controls on agent actions, and evaluations.
Prior experience as a technical or engineering lead on a product team, owning architecture and standards, partnering with product and design, and unblocking others without becoming a bottleneck.
Proficiency with AI-assisted development tools such as Cursor, Claude, or Copilot in everyday work.
Strong ownership mindset, sound architectural judgment, curiosity about field operations, and a collaborative, enabling leadership style.

Nice To Haves

Experience with BLE-based configuration and mobile provisioning workflows.
Familiarity with iOS and Swift, including CoreBluetooth.
React and Node.js experience for contributing to and reviewing Ops Portal front-end and Lambda work.
Experience with digital signage or kiosk-mode Android fleets.
Experience with event streaming such as Kafka or equivalent.
Experience with observability tools such as CloudWatch, X-Ray, or OpenTelemetry and product analytics such as Mixpanel.
Experience in healthcare or other regulated environments, including HIPAA and PHI handling.

Responsibilities

Own the technical direction, architecture, standards, and release cadence for Ops Portal, DCA, and UDD.
Write production code in Kotlin, Python, and Node.js, and review work across the React front end, serverless backend, and Android and iOS apps.
Partner with the Product Lead and Design Lead from discovery through planning, assessing feasibility and identifying technical constraints, capacity, and sequencing risks.
Architect and build services and APIs for real-time device communication and remote command and control using AWS IoT Core, MQTT, serverless AWS services, and Terraform.
Lead the evolution of UDD and the Ops AI assistant, including AWS Bedrock agents, tool use over MCP, human-in-the-loop controls, and evaluations.
Help move operations from reactive troubleshooting toward proactive and self-healing workflows.
Own change safety for the fleet, including sign-off on high-risk changes such as bulk device updates, provisioning, and AI actions on devices; ensure staged rollouts and tested rollbacks.
Maintain security standards for authentication, authorization, and secrets, and prevent PHI from appearing in logs, screenshots, or LLM output.
Coordinate with other device teams that share the Android codebase to ensure changes land safely across teams.
Ensure products are instrumented and observable through usage metrics, error tracking, and performance monitoring.
Submit RFCs for significant architectural decisions, uphold organization-wide standards, and lead R&D and proofs of concept in AI-assisted diagnostics, self-healing workflows, and next-generation provisioning.
Support story breakdowns, design sessions, and PR reviews; mentor engineers and raise the team’s technical capability.