Senior Staff Software Engineer- Reach

RevSpring•Boston, MA

About The Position

As a Senior Staff Software Engineer, you will serve as a senior technical leader responsible for architecting, building, and operating scalable AWS applications with a strong focus on quality, reliability, and long-term maintainability. You will assist in the architecture and development of a platform-wide SEO and Generative Engine Optimization (GEO) scoring system that spans health system websites, provider profiles, location pages, and all structured content surfaces—giving clients measurable visibility into their organic and AI-mediated search performance. On the reputation side, you'll engineer integrations that unify first-party review data from sources like Press Ganey, NRC, and Qualtrics directly into the consumer search experience, while also building the data pipelines needed to distribute validated provider ratings to health plan partners. Across both workstreams, you'll own the technical foundation for how quality and visibility information is structured, scored, and presented—turning disparate data sources into a coherent, differentiated value proposition for clients. You will shape technical strategy across application development and site reliability practices, ensuring our systems are observable, resilient, cost-efficient, and built to scale. This role requires balancing hands-on engineering with strategic influence, making architectural decisions, modernizing legacy systems, improving CI/CD pipelines, and raising engineering standards across teams. You will operate with a strong “quality-first” mindset, driving test coverage, contract testing, clean code principles, and shift-left testing practices. You will champion observability and production excellence, ensuring today’s features are built with tomorrow’s scale in mind. Your time will be split between strategic planning and hands-on execution: writing code, guiding architectural decisions, mentoring engineers, and partnering cross-functionally to translate business needs into durable technical solutions. This role is ideal for someone who thrives in complex environments, wears multiple hats when needed, and raises the bar for engineering excellence across teams.

Requirements

Strong expertise in relational databases (SQL), data modeling, and performance optimization.
Demonstrated experience building and operating microservices architectures.
Deep experience with CI/CD pipelines, automated testing strategies, and deployment automation.
Strong commitment to high test coverage and shift-left quality practices.
Experience with observability tools (monitoring, logging, tracing, alerting) and building highly observable systems.
Experience operating systems in cloud environments (AWS preferred).
Experience with containerization and Kubernetes-based deployments preferred.
Strong understanding of secure coding practices and defensive programming.
Drive architectural decisions that balance quality, scalability, reliability, cost, and speed.
Establish and enforce engineering standards across testing, CI/CD, observability, and system design.
Lead design reviews and guide technical direction across multiple teams.
Evaluate emerging technologies and recommend improvements to the technical stack.
Align engineering investments with business priorities and long-term product strategy.
Raise the overall engineering bar through principled decision-making and consistency.
Mentor Staff and Senior engineers in architecture, testing discipline, and operational excellence.
Foster a culture of ownership, accountability, and high-quality engineering.
Create clarity in ambiguous environments and help unblock teams.
Share best practices across teams, building alignment, and consistency.
Contribute to internal communities of practice and knowledge-sharing initiatives.
Partner effectively with Product, Design, DevOps, and executive stakeholders.
Serve as a trusted technical advisor across functional areas.
Clearly articulate architectural trade-offs, risks, and long-term implications.
Provide complete, actionable, and timely technical feedback.
Adapt complex technical topics for varied audiences with clarity and humility.
Bachelor’s degree in Computer Science or equivalent practical experience preferred.
12+ years of professional software engineering experience building and operating production systems.
2+ years of hands-on Ruby on Rails experience in complex or large-scale environments.

Nice To Haves

AWS certification(s) preferred.

Responsibilities

Design, develop, and maintain scalable, secure, and well-tested applications and complementary frontend technologies.
Lead architecture and modernization efforts across monolith and microservice-based systems.
Drive high standards for clean code, automated testing (unit, integration, contract, BDD), and documentation.
Own services end-to-end with a DevOps mindset, including CI/CD, monitoring, logging, and production support.
Improve system reliability through observability, performance tuning, instrumentation, and proactive monitoring.
Lead root cause analysis and post-incident reviews, driving long-term systemic improvements.
Define and evolve best practices around microservices, cloud architecture, and service scalability.
Partner with DevOps and SRE to improve Kubernetes-based deployments and cloud infrastructure practices.
Contribute to shared tooling, internal libraries, and developer productivity improvements.
Serve as a senior technical decision-maker, resolving complex architectural challenges across multiple domains.
Influence cross-team standards to create consistency and reduce friction across the engineering organization.
Mentor engineers and elevate the organization’s engineering maturity through coaching and example.