Senior/Staff Software Engineer – Site Reliability & Infrastructure

General Intuition & Medal•New York City, NY

About The Position

General Intuition is the frontier lab for acting in space and time. We build large action models and world models that can perceive, predict, and act across virtual and physical environments. General Intuition builds on the strength of Medal, the world's largest and fastest-growing platform for gaming clips, where millions of gamers capture, share, and discover new games every year. We've raised over $650M from Khosla, GC, Valor, and Point72 since October 2025, and recently closed our latest round at a $6.2B valuation.

Requirements

  • Strong fluency in Terraform, with real experience owning infrastructure-as-code at scale
  • Hands-on experience running ES for user-facing features, not just as a log sink
  • Kubernetes, VPC, IAM, Cloud Logging, and the managed services ecosystem
  • Deep, hands-on experience scaling and sharding relational databases (MySQL, Postgres) in production
  • You can work a P0 calmly, communicate clearly under pressure, and run a postmortem that prevents recurrence
  • You've worked with GitHub Actions in a production environment
  • You flag issues clearly and rapidly during incidents and lead/write actionable postmortems
  • You are comfortable in an environment of rapid growth where scaling up is a priority
  • You know the difference between a durable, sustainable fix and a patch that buys you a week

Nice To Haves

  • Experience at startups and scale-ups
  • Experience in the room when things broke at 2am
  • Scaled databases under pressure

Responsibilities

  • Own the on-call rotation
  • Drive postmortems
  • Work directly with engineering teams to meet their infra needs
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