Senior/Staff Software Engineer – Site Reliability & Infrastructure
About The Position
General Intuition is the frontier lab for acting in space and time. We build large action models and world models that can perceive, predict, and act across virtual and physical environments. General Intuition builds on the strength of Medal, the world's largest and fastest-growing platform for gaming clips, where millions of gamers capture, share, and discover new games every year. We've raised over $670M from Khosla, GC, Valor, and Point72 since October 2025, and recently closed our latest round at a $6.2B valuation. Medal's infrastructure handles billions of clips, video ingestion pipelines, and social features at a massive scale most engineers never get to touch. The work centers on reliability, incident response, scaling, and making sure our infrastructure keeps up with our growth. You'll own the on-call rotation, drive postmortems, and work directly with engineering teams to meet their infra needs. The right person probably came through startups and scale-ups, has been in the room when things broke at 2am, has scaled databases under pressure, and knows the difference between a durable fix and a patch that buys you a week.
Requirements
- Strong fluency in Terraform, with real experience owning infrastructure-as-code at scale
- Hands-on experience running Elasticsearch for user-facing features, not just as a log sink
- Deep knowledge of GCP: Kubernetes, VPC, IAM, Cloud Logging, and the managed services ecosystem
- Deep, hands-on experience scaling and sharding relational databases (MySQL, Postgres) in production
- Ability to work a P0 calmly, communicate clearly under pressure, and run a postmortem that prevents recurrence
- Experience with GitHub Actions in a production environment
- Ability to flag issues clearly and rapidly during incidents and lead/write actionable postmortems
- Experience at startups, comfortable in an environment of rapid growth where scaling up is a priority
- Great judgment, knowing the difference between a durable, sustainable fix and a patch that buys you a week
Responsibilities
- Own the on-call rotation
- Drive postmortems
- Work directly with engineering teams to meet their infra needs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
